Job Overview

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Compensation

Hourly
Range $24.00 - $26.00
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Benefits

Medical insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
comprehensive leave program
Employee wellness programs

Job Description

Guckenheimer is a leading provider of corporate dining and catering services, dedicated to delivering exceptional culinary experiences and outstanding hospitality to its clientele. As part of the global ISS Group, Guckenheimer operates with a strong commitment to diversity, inclusion, and environmental responsibility. This reputable company serves a wide range of businesses by offering innovative and customized food service solutions that prioritize quality, safety, and customer satisfaction. Guckenheimer’s mission is to create memorable dining environments that foster positive workplace experiences through well-trained staff, superior food offerings, and impeccable service standards.

The Front of House Attendant position at Guckenheimer is a full-time role that plays an essential part in maintaining the welcoming and immaculate appearance of the front of house and coffee station areas. The work schedule is Monday through Friday, from 6:00 am to 3:00 pm, providing a stable and consistent routine for employees. The hourly wage for this position ranges between $24 to $26, reflecting the importance of the role in maintaining high service standards.

This position requires a proactive individual who thrives in a customer-focused environment and possesses a passion for hospitality. The primary responsibility is to keep the service areas clean, orderly, and fully stocked with products, ensuring that every guest feels welcome and valued. The Front of House Attendant will also engage in merchandising products attractively, strictly adhering to Guckenheimer's standards to enhance the overall guest experience. Perfect professional appearance, punctuality, and commitment to safety protocols are key performance indicators for success in this role.

This role necessitates strong communication skills and the ability to maintain a positive attitude even during busy and fast-paced periods. The successful candidate will be someone who can smile and remain calm under pressure while delivering outstanding hospitality. Collaboration is vital as the position involves coordinating with the Chef, Front of House Manager, Catering Manager, delivery vendors, and fellow team members to ensure seamless service delivery. Compliance with health, safety, environmental, and quality (HSEQ) policies is mandatory, reflecting the company's dedication to a safe and compliant work environment.

Physical demands include standing for up to eight hours per day and the ability to lift 25 pounds, emphasizing the physically active nature of the role. Guckenheimer values professionalism and expects employees to arrive on time, wear proper uniforms including non-slip shoes, and maintain a professional appearance. This role is ideal for individuals who are dependable, reliable, and eager to contribute positively to a high-quality food service operation. The company offers competitive benefits including medical, dental, life, and disability insurance, alongside a comprehensive leave program, supporting the well-being and work-life balance of its employees.

In summary, the Front of House Attendant at Guckenheimer is a customer service-driven position designed to sustain the highest levels of hospitality, cleanliness, and product presentation. It offers a meaningful opportunity for individuals passionate about food service and hospitality to join a respected global organization committed to diversity, inclusion, and environmental responsibility, with an excellent benefits package and a supportive work environment.

Job Requirements

  • High school diploma or equivalent
  • previous experience in food service or hospitality preferred
  • ability to stand for up to eight hours per day
  • ability to lift a minimum of 25 pounds
  • availability to work Monday through Friday, 6:00 am to 3:00 pm
  • adherence to uniform and dress code standards
  • strong communication skills
  • punctuality and professional appearance
  • willingness to follow directions from supervisors
  • compliance with health, safety, environment, and quality (HSEQ) policies

Job Qualifications

  • Passion for customer service
  • positive attitude
  • dependable and reliable
  • ability to communicate effectively
  • ability to smile and keep calm under busy working conditions
  • ability to work effectively as part of a team
  • commitment to safety compliance
  • experience in a customer-facing role preferred

Job Duties

  • Maintain product inventory to established levels
  • maintain contracted coffee program
  • recognize products and accurately restock and rotate products
  • smile, greet, and serve customers, making them feel welcome
  • complete necessary HACCP to ensure safe temperature control
  • display merchandise in an attractive manner
  • maintain all MK areas in a neat, clean, and attractive manner
  • label and display signs for all items
  • follow safety rules and actively prevent accidents
  • ensure that all MKs are restocked with adequate product throughout the day
  • perform other duties as assigned by management

Job Location

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