Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $12.00
Work Schedule
Standard Hours
Benefits
employee discount
Job Description
We are a vibrant and customer-focused dining establishment committed to delivering an exceptional experience to every guest who walks through our doors. Our team thrives on creating a welcoming atmosphere where enthusiasm, dedication, and professionalism converge to offer outstanding service. We understand the importance of each team member's role in crafting memorable dining experiences, from the moment customers enter our establishment to the final thank-you as they leave. As a trusted and growing restaurant, we prioritize fostering a positive work culture and ensuring that our staff are equipped with the skills and support necessary to excel in their roles. We offer paid positions that reflect our commitment to recognizing and rewarding the valuable contributions of every individual on our team.
We are currently seeking a motivated Cashier and Customer Service Representative to join our dynamic team. In this role, you will be the face of our establishment, responsible for managing retail sales transactions with accuracy and efficiency while providing exceptional customer service. Your positive attitude and engaging communication will be instrumental in making every customer feel valued and well attended to. You will use your skills to operate POS systems, handle various payment methods, and manage cash responsibly. In addition, you will assist customers with inquiries both in person and over the phone, demonstrating excellent phone etiquette and professionalism.
Beyond transactional duties, the role involves promoting our products by upselling items tailored to customer preferences and needs, enhancing their dining experience. Inventory support is also part of the position, as you will help monitor stock levels and participate in replenishment activities to ensure product availability at all times. For those with leadership aspirations, this role also offers opportunities to supervise and assist in training new team members, sharing your knowledge of cashier operations, product details, and customer service best practices. With a starting pay of $12.00 per hour, this position provides a stepping stone for a rewarding career in hospitality, retail, or customer service sectors, where growth and development are encouraged. Join us to be part of a team that values your skills and dedicates itself to delivering top-tier service and a positive dining environment.
We are currently seeking a motivated Cashier and Customer Service Representative to join our dynamic team. In this role, you will be the face of our establishment, responsible for managing retail sales transactions with accuracy and efficiency while providing exceptional customer service. Your positive attitude and engaging communication will be instrumental in making every customer feel valued and well attended to. You will use your skills to operate POS systems, handle various payment methods, and manage cash responsibly. In addition, you will assist customers with inquiries both in person and over the phone, demonstrating excellent phone etiquette and professionalism.
Beyond transactional duties, the role involves promoting our products by upselling items tailored to customer preferences and needs, enhancing their dining experience. Inventory support is also part of the position, as you will help monitor stock levels and participate in replenishment activities to ensure product availability at all times. For those with leadership aspirations, this role also offers opportunities to supervise and assist in training new team members, sharing your knowledge of cashier operations, product details, and customer service best practices. With a starting pay of $12.00 per hour, this position provides a stepping stone for a rewarding career in hospitality, retail, or customer service sectors, where growth and development are encouraged. Join us to be part of a team that values your skills and dedicates itself to delivering top-tier service and a positive dining environment.
Job Requirements
- High school diploma or equivalent
- Previous experience in retail or customer service preferred
- Basic math skills for cash handling and transaction balancing
- Ability to work in person at the designated location
- Strong interpersonal and communication skills
- Ability to handle cash transactions accurately
- Availability to work flexible schedules including weekends and holidays
Job Qualifications
- Proficiency with POS systems and cash handling procedures
- Previous experience in cashiering and customer service roles
- Strong communication skills with the ability to engage customers effectively
- Bilingual abilities are a plus for serving diverse customer bases
- Excellent phone etiquette for professional customer interactions over the phone or online
Job Duties
- Operate POS systems efficiently to process sales transactions accurately and quickly
- Provide exceptional customer service by greeting customers, answering questions, and resolving concerns with professionalism
- Handle cash, credit card payments, and perform cash handling duties with accuracy using POS systems
- Upsell products by identifying customer needs and recommending relevant items to enhance their dining experience
- Maintain phone etiquette when assisting customers over the phone or via online inquiries, ensuring clear communication
- Support inventory management by monitoring stock levels and participating in regular stock replenishment activities
- Supervise or assist in training new team members on cashier procedures, product knowledge, and customer service standards
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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