Willy's Mexicana Grill logo

Cashier/Cook - Briarcliff & North Druid Hills

Job Overview

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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
Team-oriented work environment
Training and development programs
bonus incentives

Job Description

Willys Mexicana Grills is a vibrant and growing restaurant brand dedicated to bringing delicious, flavor-filled food to communities while fostering a positive and supportive work environment for its employees. Known for its commitment to high-quality food and exceptional guest service, Willys Mexicana Grills emphasizes a family-oriented culture often described as "WE R FAMILY," where team members are encouraged to support one another and strive for excellence together. As a team member at Willys, you are not only a crucial part of the restaurant's daily operations but also an ambassador of its mission to deliver an extraordinary dining experience that keeps customers coming back for more. The company values attitude highly and believes that it can teach aptitude, meaning that hiring is centered around positive energy, teamwork, and a willingness to learn and grow within the organization.

The role of a Willys Mexicana Grills Team Member is dynamic and involves more than just operating a restaurant. Team Members are expected to have a thorough knowledge of the menu, practice responsible food portioning to ensure consistency and minimize waste, and provide Above and Beyond Guest Service that exceeds expectations. This means engaging with customers enthusiastically, responding to their needs promptly, and creating memorable moments—referred to as "Hero Moments"—that highlight excellent service. Team Members are supported by Willys management to succeed in all these areas and are encouraged to participate in ongoing training programs designed to enhance their skills and understanding of Willys policies and standards.

Your success in this role will be measured by your ability to consistently give outstanding guest service, punctuality, and your positive attitude that contributes to the overall morale of the team. Team Members are responsible for shaping the work environment and the guest experience, living out Willys values and vision daily. This includes supporting all restaurant operations with a constructive approach, helping with tasks such as restocking and cleaning, and setting up restaurant areas to contribute to smooth and efficient service.

Team Members are also encouraged to engage actively in Willys’ unique cultural activities such as "FUELED BY FUN Taco Talks," which are team meetings designed to encourage performance recognition, celebrate milestones like anniversaries and birthdays, and communicate daily goals and challenges. Adhering to the highest safety, sanitation, and security standards is critical, ensuring food is prepared accurately and consistently by following strict recipe cards.

Physical demands of the position include the ability to operate kitchen equipment such as fryers and grills, lifting up to 50 pounds multiple times per shift, walking and standing for the entire shift, and performing various physical movements like bending and scrubbing equipment. Above all, Willys seeks team members who have a genuine passion for what they do and the desire to have fun on the job while contributing to a great team environment.

This role is ideal for individuals who want to grow in a lively and supportive hospitality environment, develop valuable skills in food service and guest relations, and be part of a passionate team committed to delivering outstanding dining experiences to the community. Whether you are seeking an entry-level position or looking to expand your knowledge and responsibilities within the food service sector, Willys offers a welcoming atmosphere and ample opportunities for career development.

Job Requirements

  • High school diploma or equivalent preferred
  • prior experience in food service or hospitality is a plus but not required
  • ability to stand and walk for entire shift
  • capability to lift up to 50 pounds multiple times per shift
  • willingness to follow company policies and procedures
  • commitment to guest service excellence
  • flexibility to work various shifts including weekends and holidays

Job Qualifications

  • Passion for creating Hero Moments
  • willingness to operate restaurant equipment including fryers and grills
  • understanding of health, safety, food handling, and hygiene standards
  • ability to work effectively in a team
  • good communication skills
  • reliable and punctual
  • positive attitude

Job Duties

  • Operate cash register and POS system
  • prepare food accurately by following recipe cards
  • provide Above and Beyond Guest Service
  • restock supplies and maintain cleanliness
  • support restaurant operations with positive attitude
  • participate in team meetings and cultural activities
  • adhere to health, safety, and sanitation standards

Job Location

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