Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Tips
Employee Discounts
Opportunities for advancement
career growth
fun work environment
health benefits

Job Description

Federal Donuts & Chicken is a vibrant and fast-paced restaurant located at PHL Airport, known for its delicious fried chicken and fresh donuts. We pride ourselves on offering high-quality food, exceptional customer service, and a fun, friendly atmosphere for both our team members and customers. Federal Donuts & Chicken has gained popularity for blending innovative culinary techniques with traditional flavors, making us a favorite dining destination for locals and travelers alike. Our commitment to quality, teamwork, and customer satisfaction sets us apart in the competitive restaurant industry.

The Cashier position at Federal Donuts & Chicken plays a crucial role as the first point of contact for guests. As a Cashier, you will be responsible for providing friendly, efficient, and attentive service to every customer, ensuring their experience is seamless and enjoyable. This role requires excellent communication skills, attention to detail, and the ability to handle cash and credit transactions accurately. The ideal candidate will be comfortable working in a busy environment where customer satisfaction is the top priority. In addition to processing orders, you will assist in maintaining a clean and organized workspace, supporting food preparation during peak times, and upholding the restaurant's high standards for cleanliness and food safety.

This role offers a unique opportunity to be part of a dynamic team committed to excellence and growth. Whether you are an experienced cashier or someone new to the customer service field, Federal Donuts & Chicken provides a supportive environment where you can develop valuable skills and advance your career. We value a positive attitude, teamwork, and flexibility, making this a rewarding position for those who enjoy working in fast-paced, customer-oriented settings. Competitive pay with tips, employee discounts, and the potential for career progression make this an excellent job opportunity in the hospitality sector. If you are passionate about delivering exceptional service and contributing to a memorable customer experience, apply today to join our team at Federal Donuts & Chicken at PHL Airport.

Job Requirements

  • High school diploma or equivalent
  • Ability to handle cash and process transactions accurately
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Physical ability to stand for long periods and lift up to 25 pounds
  • Flexibility to work nights, weekends, and holidays
  • Positive attitude and willingness to work as part of a team

Job Qualifications

  • Previous cashier or customer service experience preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced, high-energy environment
  • Ability to handle cash and credit card transactions with accuracy
  • Basic math skills and attention to detail
  • Positive attitude and a team player mindset
  • Ability to stand for extended periods of time and lift up to 25 pounds
  • Flexible schedule, including nights, weekends, and holidays

Job Duties

  • Greet customers warmly and provide excellent customer service, answering questions about the menu and specials
  • Process customer transactions accurately, including cash, credit, and mobile payments
  • Maintain a clean and organized register area and dining space
  • Ensure orders are accurately entered into the system and fulfill any special requests
  • Handle customer concerns professionally and escalate issues to management as needed
  • Assist with the preparation and packing of food items during busy periods
  • Maintain knowledge of daily specials, promotions, and menu offerings
  • Assist with opening and closing procedures, including cash handling and register reconciliation
  • Adhere to food safety and cleanliness standards at all times
  • Work collaboratively with team members to ensure an efficient workflow

Job Criteria

Experience

Entry Level (1-2 years)


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