Job Overview

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Work Schedule

Flexible
Weekend Shifts
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Benefits

Equal opportunity employer

Job Description

Rudy's "Country Store" and Bar-B-Q is a beloved American barbecue restaurant chain that has been delighting patrons with authentic Texas-style smoked meats and signature sides since its establishment in 1989. Located in the Southwest United States, Rudy's has built a strong reputation for its unique approach to barbecue, using 100% wood-fired pits fueled by oak. Oak is a slower-burning wood compared to mesquite, which allows for a more controlled smoking process and imparts a distinctive, rich flavor to the meats. This traditional smoking method embodies the spirit of true Texas barbecue and sets Rudy's apart from many other barbecue venues. Customers at Rudy's enjoy the flexibility of ordering any quantity they desire, from a single meal to large group orders, making it a versatile dining destination for individuals, families, and gatherings of all sizes. The welcoming atmosphere and dedication to high-quality food have made Rudy's a go-to place for those seeking genuine Texas barbecue experiences.

The role being offered at Rudy's "Country Store" and Bar-B-Q primarily focuses on delivering an outstanding customer experience while contributing to the efficient operation of the restaurant. The position involves greeting customers warmly, assisting them in accurately determining their orders, and ensuring that each guest receives prompt and friendly service. Employees in this role work closely with both the front of house staff and kitchen teams, maintaining clear and effective communication to keep the restaurant running smoothly. Punctuality and time management are crucial, as staff members are expected to arrive for their scheduled shifts on time and prioritize essential tasks throughout their workday. Additionally, the role includes responsibilities such as cleaning and organizing dining, serving, and kitchen areas to uphold Rudy's standards of cleanliness and hospitality. The job sometimes requires supporting kitchen staff during busy periods, demonstrating versatility and teamwork. Due to the nature of the hospitality industry, candidates must be amenable to working flexible hours, including evenings, weekends, and holidays, to meet the restaurant's service demands. Overall, this is an excellent opportunity for individuals who enjoy working in a dynamic environment, value quality customer service, and want to be part of a well-known and respected barbecue brand that celebrates authentic flavors and a community-oriented spirit.

Job Requirements

  • Proven experience in a customer service role is an advantage
  • Excellent communication and interpersonal skills
  • Must be able to work a flexible schedule including evenings, weekends, and holidays
  • Good mathematical skills
  • Able to work with a team

Job Qualifications

  • Proven experience in a customer service role is an advantage
  • Excellent communication and interpersonal skills
  • Good mathematical skills
  • Ability to work well with a team

Job Duties

  • Welcome customers and help determine their orders
  • Work and communicate effectively with co-workers and management
  • Arrive for your shift on time
  • Prioritize important tasks and manage your time effectively
  • Clean and arrange eating, service, and kitchen spaces
  • Help kitchen staff when needed

Job Criteria

Experience

Mid Level (3-7 years)


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