Cashier Team Leader

TESO Group is a dynamic lifestyle retail company founded in 2017 and headquartered in New York. Specializing in Asian-inspired products, TESO Group has successfully introduced premium Asian culture and goods to the U.S. market. The company operates several distinctive brands, including TESO LIFE, TESO X, and TESO Mini. These brands collectively offer a curated selection of beauty products, snacks, home goods, and trendy collectibles. TESO Group focuses on delivering exceptional quality and value while creating a unique and engaging shopping experience for customers interested in Asian lifestyle products.

As a lifestyle retail leader, TESO Group emphasizes cultural authenticity and strives to bridge the gap between Asian traditions and American consumer preferences. The company's commitment to excellence and innovation has positioned it as a prominent player within the specialty retail sector. With a strong emphasis on customer satisfaction and product curation, TESO Group continues to expand its footprint across various locations in the U.S.

The Cashier Team Leader role at TESO Group is a full-time position with a competitive hourly wage starting at $21, complemented by quarterly performance bonuses. This role is integral to ensuring the smooth operation of the store's front-end transactions and maintaining high standards of customer service. As a team leader, you will oversee the cashier team, ensuring efficient and accurate handling of all transactions and fostering a positive environment for both staff and customers.

Your responsibilities will include supervising and supporting cashiers during checkout operations, addressing complex transaction issues such as refunds and payment discrepancies, and enforcing store policies related to customer transactions and promotions. The role demands a hands-on leader who can resolve customer concerns professionally while maintaining workflow efficiency. Additionally, the position may require occasional work at different store locations.

Physical stamina is also necessary as the role involves bending, lifting, and moving products and fixtures weighing up to 30 pounds. The successful candidate will demonstrate strong leadership skills, proficiency with POS systems, and excellent communication capabilities. Open availability, including weekdays, weekends, and holidays, is required to meet the needs of the retail environment.

At TESO Group, the Cashier Team Leader position offers a rewarding opportunity to blend leadership and customer service skills within a culturally rich and innovative retail setting. Team leaders play a crucial part in the company’s mission to deliver not only quality products but also a memorable shopping experience that celebrates Asian culture in the U.S. market.