Cashier Team Leader

TESO Group, founded in 2017 in New York, is a dynamic Asian-inspired lifestyle retail company dedicated to bringing premium Asian products and culture to the U.S. market. The company operates through several unique brands, including TESO LIFE, TESO X, and TESO Mini, offering a carefully curated selection of beauty products, snacks, home goods, and trendy collectibles. These offerings emphasize quality, value, and a unique shopping experience that distinguishes TESO Group from other retailers in the lifestyle sector. With a strong foundation in Asian culture and modern trends, TESO Group continues to expand its footprint across the United States, attracting a diverse customer base eager to explore and celebrate Asian-inspired products and lifestyle choices.

The Cashier Team Leader role at TESO Group is a pivotal position crucial to the smooth operation of the retail front end. This full-time role is based on a competitive hourly wage starting at $21, with additional quarterly performance bonuses reflecting the company’s commitment to rewarding hard work and leadership. As the Cashier Team Leader, you will be responsible for overseeing and managing the cashier team to ensure efficient and accurate daily transactions, while upholding excellent standards of customer service. This position demands a proactive leader who can train, support, and inspire their team to deliver exceptional service that enhances the overall customer experience.

In this leadership capacity, you will handle a variety of responsibilities, including assisting with complex transactions such as refunds, voids, and payment discrepancies, as well as enforcing store policies related to customer transactions, returns, and promotional discounts. The role requires adept problem-solving skills to address and resolve customer complaints promptly and professionally. Furthermore, the Cashier Team Leader may be required to work across multiple store locations as needed, demonstrating flexibility and adaptability. Physical demands include the ability to bend, lift, open, and move products and fixtures weighing up to 30 pounds.

TESO Group values effective communication, multitasking, and the ability to lead a team in a fast-paced retail environment. The company supports its employees with benefits such as medical insurance, 401(k) matching, paid time off, paid sick leave, and a generous 10% employee discount. This role is ideal for a motivated individual who thrives in a leadership position, enjoys working in a culturally rich retail setting, and seeks to grow within a forward-thinking lifestyle brand. If you are passionate about leadership, customer service excellence, and making a meaningful impact on your team and customers, the Cashier Team Leader position at TESO Group offers an enriching career opportunity.