Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
Flexible work schedule
ongoing training
Opportunities for advancement
401k with employer match
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
paid uniforms
Employee assistance program
voluntary benefits
Job Description
Spitzer Motor City CDJR in Cleveland is a well-established automotive dealership committed to delivering exceptional customer service and quality vehicles. As a top regional employer, Spitzer Motor City prides itself on a customer-centric approach and fostering a supportive work environment that encourages growth and professional development. This dealership specializes in Chrysler, Dodge, Jeep, and Ram vehicles and offers comprehensive automotive solutions, including sales, service, and parts. Employees at Spitzer Motor City benefit from extensive training programs and career advancement opportunities, making it a desirable workplace for those looking to build a career in the automotive industry.
The Cashier / Receptionist role at Spitzer Motor City CDJR is crucial in maintaining high levels of customer satisfaction and ensuring smooth financial transactions. This full-time position involves handling payments for products and services, welcoming customers, and addressing their inquiries with professionalism and courtesy. The Cashier / Receptionist acts as the first point of contact in the dealership’s financial and reception areas, making a positive and lasting impression on customers. This role demands impeccable organizational skills, attention to detail, and the ability to handle multiple responsibilities simultaneously.
Beyond typical cashier duties, the position entails managing incoming calls, filing important documents, and assisting with customer concerns related to service or product purchases. The dealership emphasizes a team-oriented atmosphere where employees are encouraged to grow through continuous learning via initiatives like Spitzer University. Additionally, the company offers a range of benefits including flexible schedules, paid time off, medical and dental insurance, and a competitive 401K plan with employer match. This ensures that the Cashier / Receptionist not only thrives professionally but also enjoys a healthy work-life balance.
In this role, you will be integral to fostering customer loyalty and contributing to the overall success of the dealership. As you manage payments and customer interactions, you will be trained to resolve issues amicably and efficiently, enhancing the overall service experience. Spitzer Motor City CDJR values integrity, professionalism, and a positive attitude, which are essential traits for excelling in this position. The company’s commitment to promoting from within means that dedicated employees who demonstrate their capabilities and passion for the automotive industry have real opportunities to advance their careers within the organization.
The Cashier / Receptionist role at Spitzer Motor City CDJR is crucial in maintaining high levels of customer satisfaction and ensuring smooth financial transactions. This full-time position involves handling payments for products and services, welcoming customers, and addressing their inquiries with professionalism and courtesy. The Cashier / Receptionist acts as the first point of contact in the dealership’s financial and reception areas, making a positive and lasting impression on customers. This role demands impeccable organizational skills, attention to detail, and the ability to handle multiple responsibilities simultaneously.
Beyond typical cashier duties, the position entails managing incoming calls, filing important documents, and assisting with customer concerns related to service or product purchases. The dealership emphasizes a team-oriented atmosphere where employees are encouraged to grow through continuous learning via initiatives like Spitzer University. Additionally, the company offers a range of benefits including flexible schedules, paid time off, medical and dental insurance, and a competitive 401K plan with employer match. This ensures that the Cashier / Receptionist not only thrives professionally but also enjoys a healthy work-life balance.
In this role, you will be integral to fostering customer loyalty and contributing to the overall success of the dealership. As you manage payments and customer interactions, you will be trained to resolve issues amicably and efficiently, enhancing the overall service experience. Spitzer Motor City CDJR values integrity, professionalism, and a positive attitude, which are essential traits for excelling in this position. The company’s commitment to promoting from within means that dedicated employees who demonstrate their capabilities and passion for the automotive industry have real opportunities to advance their careers within the organization.
Job Requirements
- High school diploma or equivalent
- prior experience in cashier or receptionist role preferred
- excellent customer service skills
- ability to handle cash and credit transactions
- strong interpersonal and communication skills
- basic computer proficiency
- ability to manage multiple tasks efficiently
- professional demeanor
Job Qualifications
- High school diploma or equivalent
- strong communication skills
- ability to handle cash transactions accurately
- experience in customer service preferred
- basic computer skills
- ability to maintain professional appearance
- problem-solving skills
- ability to work well in a team environment
Job Duties
- Greets customers at the cashier window in a pleasant and professional manner
- answers incoming calls in a prompt, polite and professional manner
- receives cash, checks and credit card payments from customer
- receipts amount received
- scanning and filing documents
- answers customer questions about service performed or products purchased, or refers them to someone who can
- handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
- maintains a professional appearance
- keeps work area neat and clean
- performs other related duties as assigned
Job Criteria
Experience
No experience required
Job Location
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