Spitzer Autoworld logo

Cashier / Receptionist

Job Overview

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Employment Type

Part-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

ongoing training
Opportunities for advancement
paid uniforms
Name badges
Employee assistance program

Job Description

Spitzer Honda in Euclid is a distinguished automotive dealership known for its commitment to excellence and customer satisfaction. As a prominent regional employer, Spitzer Honda prides itself on fostering a work environment that supports growth, learning, and career advancement. The dealership specializes in the sale and service of Honda vehicles, delivering high-quality products and services to clients in Euclid and the surrounding areas. With a reputation built on trust and a customer-first approach, Spitzer Honda is ideal for professionals who want to contribute to a thriving business and develop their skills in a supportive team setting.

The role of Cashier / Receptionist at Spitzer Honda is pivotal for ensuring a smooth transactional experience for customers. This position is responsible for handling payment transactions for products and services rendered by the dealership, requiring a high degree of accuracy and professionalism. Beyond processing payments, the Cashier / Receptionist acts as the first point of contact for customers at the cashier window, creating a warm and welcoming environment conducive to customer satisfaction. They also manage phone inquiries and assist customers with questions about services, products, or concerns, often serving as a bridge to connect customers with appropriate dealership personnel for resolution.

This part-time position offers a flexible work schedule, with shifts on Mondays and Wednesdays from 6:00 pm to 8:00 pm, Fridays from 2:30 pm to 6:00 pm, Saturdays from 8:00 am to 6:00 pm, and Sundays from 10:00 am to 4:00 pm. Spitzer Honda emphasizes employee development through ongoing training provided by Spitzer University, ensuring team members are well-equipped to excel in their roles. The dealership also promotes from within, encouraging employees to grow their career paths through dedication and skill enhancement.

The Cashier / Receptionist will perform essential duties such as greeting customers courteously at the cashier window, answering incoming calls promptly and professionally, receiving various payment forms, and maintaining accurate receipts. Organizational skills are vital for managing tasks such as scanning and filing documents efficiently. The role also requires handling customer complaints tactfully and referring issues to appropriate personnel when necessary, ensuring customers feel heard and valued.

Maintaining a professional appearance and a tidy work area is critical to upholding Spitzer Honda's brand image. Employees in this role benefit from paid uniforms and name badges, contributing to a cohesive and professional staff presentation. The dealership also offers an employee assistance program to support staff well-being, underscoring its commitment to a positive workplace culture. This role suits individuals who excel at multitasking, possess excellent communication skills, and have a genuine passion for customer service in the automotive industry.

Job Requirements

  • High school diploma or equivalent
  • Previous cashier or customer service experience preferred
  • Ability to communicate clearly and professionally
  • Basic computer skills
  • Ability to handle multiple tasks simultaneously
  • Dependability and punctuality
  • Ability to work the specified part-time schedule

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in cashier or receptionist role preferred
  • Excellent customer service and communication skills
  • Ability to handle cash and payment transactions accurately
  • Strong organizational skills
  • Ability to manage multiple tasks effectively
  • Professional appearance and demeanor

Job Duties

  • Greets customers at the cashier window in a pleasant and professional manner
  • Answers incoming calls in a prompt, polite and professional manner
  • Receives cash, checks and credit card payments from customers
  • receipts amount received
  • Scanning and filing documents
  • Answers customer questions about service performed or products purchased, or refers them to someone who can
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution
  • Maintains a professional appearance
  • Keeps work area neat and clean
  • Performs other related duties as assigned

Job Criteria

Experience

No experience required


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