Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

Lowes Foods is a well-established supermarket chain dedicated to providing exceptional grocery shopping experiences to its customers. Known for its commitment to community engagement and customer service, Lowes Foods focuses on creating a welcoming environment where guests feel valued and supported. With a reputation for quality products and friendly staff, the company emphasizes personal interactions to build genuine relationships with its patrons, fostering brand loyalty and satisfaction.

The role of the Guest Service Associate at Lowes Foods is pivotal in growing the community by delivering personalized guest interactions that are aligned with the brand's values. This position involves accurately processing guest orders, properly handling monetary transactions, and ensuring an efficient checkout experience while maintaining a high standard of guest service. The Guest Service Associate works closely with team members to uphold cleanliness, safety, and orderliness within the store environment, contributing to a positive shopping atmosphere. This role requires someone with an outgoing personality and strong communication skills, committed to exceeding guest expectations through careful attention to detail and a friendly demeanor. The job is designed for individuals capable of standing for extended periods and managing physical tasks such as lifting and loading groceries, ensuring a smooth and enjoyable experience for every guest.

Job Requirements

  • High school diploma or equivalent
  • Ability to stand for extended periods of time
  • Ability to lift 25 lbs consistently and 15 lbs constantly
  • Effective communication skills
  • Ability to follow directions accurately
  • Ability to work well with team members
  • Basic math skills
  • Ability to maintain a clean work environment

Job Qualifications

  • Friendly, outgoing personality
  • Ability to work well with others
  • Effective communication and guest service skills
  • Ability to lift 25 lbs consistently and 15 lbs constantly
  • Ability to read and understand information and direction
  • Demonstrates successful use of math skills
  • Ability to stand for extended periods of time
  • Ability to retrieve and push in shopping carts
  • Ability to bend and lift to load guests orders in to cars

Job Duties

  • Accurately process guest's orders to ensure proper recording of sales
  • Accurately handle all monies and tender to ensure proper accounting of all transactions
  • Properly bag guests' orders, place in cart or hand to guest, and follow Lowes Foods carryout practices
  • Work well with all team members to grow community
  • Continually maintain clean work area
  • Direct guests into his/her lane to maintain guest flow and achieve the Guest Arrival standard of no more than two guests waiting at one lane to checkout
  • Maintain cash controls and procedures to eliminate shrink
  • Perform all other duties as assigned by management

Job Criteria

Experience

No experience required


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