Job Overview

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Compensation

Hourly
Exact $19.61
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Retirement fund
professional development training
Commuter Benefits
Flexible healthcare spending account
Mental health assistance program

Job Description

Goodwill of the San Francisco Bay is a reputable nonprofit organization dedicated to empowering individuals, strengthening families, and building stronger communities through career development, training, and education services. Located at 3801 Third Street in San Francisco, California, Goodwill serves as a beacon of hope and opportunity for individuals seeking second chances to enter or re-enter the workforce. The organization operates multiple retail stores throughout the Bay Area, including the San Francisco location, providing valuable goods and services while supporting its mission to foster employment and economic self-sufficiency for people facing barriers to employment.

As a member of the Goodwill team, employees benefit from a supportive and inclusive work environment that embraces core values such as trust, collaboration, engagement, ownership, and innovation. Goodwill emphasizes professional growth by offering comprehensive training programs and career pathways in technology, retail, warehousing and logistics, e-commerce, and corporate services. The company fosters a culture where employees are encouraged to learn and grow, offering opportunities for advancement within the organization or beyond.

The position available at the San Francisco store is a full-time retail role with a starting pay rate of $19.61 per hour. This position is vital in delivering exceptional customer experiences while promoting Goodwill’s brand and mission through the store’s operations. Goodwill’ retail stores are fundamental in generating funds that support the organization’s community initiatives, so each team member plays an integral role in maintaining high standards in customer service, sales floor presentation, and operational procedures.

The role primarily entails managing the point-of-sale operations, processing various forms of payment, and engaging customers by soliciting cash donations at checkout. This position also involves maintaining merchandise standards through proper pricing, organizing the sales floor according to the store’s visual guidelines, restocking merchandise, and ensuring a clean, safe shopping environment. The ideal candidate will greet every customer to create a welcoming atmosphere and express gratitude as customers leave, embodying the spirit of community and goodwill.

This role demands accountability in attendance and reliability to fulfill operational duties, including closing procedures and using internal communication systems for announcements. Furthermore, all team members at Goodwill are expected to embody the organization’s core values in their daily work and interactions, fostering a positive, collaborative environment. Aside from day-to-day responsibilities, employees may be called upon to perform other related duties as assigned, contributing to the overall store success.

Goodwill of the San Francisco Bay provides a comprehensive benefits package, including medical, dental, and vision insurance, retirement savings plans, commuter benefits, flexible healthcare spending accounts, and mental health support programs. Employees receive access to professional development training, enabling them to build skills and advance their careers. Goodwill’s commitment to inclusion, equity, and opportunity extends to all team members, ensuring that the workplace is safe, welcoming, and supportive of diversity, including individuals with disabilities who may request reasonable accommodations.

Join Goodwill of the San Francisco Bay and become a valued member of an organization where meaningful work meets community impact. This position offers a unique opportunity to contribute directly to a respected social enterprise that has a lasting positive effect on lives in the Bay Area, all while building a rewarding retail career and enjoying a supportive work environment with ample growth opportunities.

Job Requirements

  • High school education or equivalent experience
  • Ability to communicate and understand instructions, both verbal and written, in English
  • Must be at least 18 years of age or older
  • Ability to pass a background check and drug screen, where applicable for position
  • Ability to speak and read English proficiently

Job Qualifications

  • High school education or equivalent experience
  • Excellent customer service skills
  • Excellent math skills preferred
  • Ability to communicate and understand instructions, both verbal and written, in English
  • Must be at least 18 years of age or older
  • Ability to speak and read English proficiently

Job Duties

  • Performs point of sale (POS) responsibilities and processes all forms of payments
  • Asks each customer for cash donations at POS
  • Establishes or identifies prices of goods via the type of merchandise, identifying markings, or asking for help from an on-site leader
  • Completes closing procedures, as necessary
  • Maintains regular and consistent in-person attendance
  • Greets customers that enter in the store and thanks customers leaving the establishment
  • Maintains sales floor by following floorwork and PPM (picture process map) standards

Job Criteria

Experience

No experience required


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