Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.43 - $23.00
Benefits
Paid Time Off
Generous store discounts
Health care plans
401(k)
Disability insurance coverage
Paid parental leave
Pet insurance
Critical illness and accident insurance
Discounted home and auto insurance
College Tuition Assistance
Career development and product training
Consumer classes
Job Description
Total Wine & More is a leading specialty retailer of wine, spirits, and beer that has built a strong reputation for offering an extensive selection of products, quality customer service, and industry expertise. With a commitment to creating a welcoming and informed shopping experience, the company prides itself on its knowledgeable staff and a culture centered around passion for beverages and customer satisfaction. Renowned for being both a retail destination and a community hub, Total Wine & More continues to expand its footprint with locations nationwide, offering various career opportunities in retail, education, and management.
This role of Cashier, referred to internally as Front End Team Member, is crucial to maintaining the high standards that Total Wine & More upholds. It involves more than just processing transactions; it is about delivering fast, friendly, and personalized service that leaves customers feeling valued and appreciated. Both part-time and full-time positions generally focus on cashier duties, but team members may also be assigned responsibilities such as sales associate or merchandiser/stock associate. Reporting to the store management team, this position places you at the frontline of customer interactions, making a significant impact on the overall shopping experience.
As a Cashier at Total Wine & More, you will be responsible for processing sales transactions with accuracy and efficiency while verifying customer identification as required. Your tasks will include handling payments, answering inquiries, promoting the store's loyalty program, and carefully bagging products to ensure customer satisfaction. Beyond transactional duties, building meaningful customer relationships is key; you will greet customers warmly, engage in conversations about products and services, and help to create a welcoming atmosphere. You will also participate in comprehensive wine, spirits, and beer training to develop expert product knowledge, enabling you to better serve customers and contribute to the store's educational mission.
Your role will also involve staying informed about current advertisements, promotions, and loyalty programs to provide customers with up-to-date information. Maintaining a safe and clean store environment is a priority, which includes adhering to all laws related to the sale of alcohol and contributing to store safety standards. Flexibility is essential as you may be tasked with cross-functional responsibilities and other duties as assigned to support overall store operations. This position may be seasonal or regular, offering options to transition into non-seasonal roles depending on store needs.
Total Wine & More values its team members as its greatest asset and offers a comprehensive Total Rewards program designed to support employee health, well-being, and career growth. The hourly pay range for this regular worker type position is between $16.43 and $23.00, reflecting factors such as location, experience, and skills. Total Wine & More is committed to equal employment opportunities and provides reasonable accommodations throughout the hiring process. As a drug-free workplace, the company fosters an inclusive and respectful environment where all team members can thrive. This role is ideal for individuals who are passionate about retail, customer service, and the beverage industry, and who enjoy working in a dynamic, team-oriented environment.
This role of Cashier, referred to internally as Front End Team Member, is crucial to maintaining the high standards that Total Wine & More upholds. It involves more than just processing transactions; it is about delivering fast, friendly, and personalized service that leaves customers feeling valued and appreciated. Both part-time and full-time positions generally focus on cashier duties, but team members may also be assigned responsibilities such as sales associate or merchandiser/stock associate. Reporting to the store management team, this position places you at the frontline of customer interactions, making a significant impact on the overall shopping experience.
As a Cashier at Total Wine & More, you will be responsible for processing sales transactions with accuracy and efficiency while verifying customer identification as required. Your tasks will include handling payments, answering inquiries, promoting the store's loyalty program, and carefully bagging products to ensure customer satisfaction. Beyond transactional duties, building meaningful customer relationships is key; you will greet customers warmly, engage in conversations about products and services, and help to create a welcoming atmosphere. You will also participate in comprehensive wine, spirits, and beer training to develop expert product knowledge, enabling you to better serve customers and contribute to the store's educational mission.
Your role will also involve staying informed about current advertisements, promotions, and loyalty programs to provide customers with up-to-date information. Maintaining a safe and clean store environment is a priority, which includes adhering to all laws related to the sale of alcohol and contributing to store safety standards. Flexibility is essential as you may be tasked with cross-functional responsibilities and other duties as assigned to support overall store operations. This position may be seasonal or regular, offering options to transition into non-seasonal roles depending on store needs.
Total Wine & More values its team members as its greatest asset and offers a comprehensive Total Rewards program designed to support employee health, well-being, and career growth. The hourly pay range for this regular worker type position is between $16.43 and $23.00, reflecting factors such as location, experience, and skills. Total Wine & More is committed to equal employment opportunities and provides reasonable accommodations throughout the hiring process. As a drug-free workplace, the company fosters an inclusive and respectful environment where all team members can thrive. This role is ideal for individuals who are passionate about retail, customer service, and the beverage industry, and who enjoy working in a dynamic, team-oriented environment.
Job Requirements
- Must be 21 years of age or older
- Walk bend down repeatedly and be on feet for 8-10 hours a day
- Ability to safely lift load and handle cases and pallets
- Climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently including identification verification payment handling answering inquiries promoting loyalty program and bagging product
- Deliver exceptional service and personalized experience by greeting customers engaging to build relationships and informing about products and services
- Participate in wine spirits and beer training to build product knowledge
- Maintain knowledge of advertisements promotions and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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