Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $18.02 - $25.23
Work Schedule
Flexible
Benefits
Paid Time Off
Generous store discounts
Health care plans
401(k)
HSA
FSA
Pre-tax commuter benefits
Disability insurance
life insurance coverage
Paid parental leave
Pet insurance
critical illness insurance
accident insurance
Discounted home insurance
Discounted auto insurance
College Tuition Assistance
Career Development
Product training
Consumer classes
Job Description
Total Wine & More is a leading specialty retailer of fine wine, spirits, and beer, renowned for its extensive selection and commitment to customer service excellence. Established with a passion for providing customers with unparalleled product knowledge and an exceptional shopping experience, Total Wine & More operates across multiple locations, serving a diverse clientele ranging from casual consumers to connoisseurs. The company prides itself on offering competitive prices, expert advice, and a broad assortment of products, making it a preferred destination for those seeking quality alcoholic beverages and related products. As a large retail enterprise, Total Wine & More invests heavily in employee development, ensuring their teams are well-trained and empowered to enhance customer satisfaction continuously.
The role of a Cashier, referred to internally as a Front End Team Member at Total Wine & More, is pivotal in shaping the customer’s shopping experience. This position is integral to maintaining the fast, friendly, and efficient service that customers expect and appreciate. Cashiers are responsible not only for managing sales transactions but also for delivering a personalized service experience that fosters strong customer relationships and encourages loyalty. The role may encompass additional duties such as working as a sales associate or merchandiser/stock associate, thereby offering a dynamic work environment with opportunities to learn and grow within the company.
Cashiers play a crucial role in not only completing transactions but also in promoting the company’s loyalty program, verifying customer identification for age-restricted purchases, and maintaining a clean, safe store environment compliant with all applicable laws and regulations. The position demands a proactive approach to customer service, including participating in product training for wine, spirits, and beer to build and maintain extensive product knowledge. Working hours may vary and include evenings and weekends to meet business demands. This role offers both part-time and full-time employment opportunities, with compensation ranging between $18.02 and $25.23 hourly, reflecting location and experience.
Total Wine & More emphasizes a supportive work culture where team members’ contributions are valued, and their well-being is prioritized through comprehensive benefits and professional development programs. The company’s Total Rewards program offers a suite of benefits designed to support health, career progression, and work-life balance, underlining the organization’s commitment to its employees. Total Wine & More is an equal opportunity employer dedicated to fostering diversity and inclusion and complying with all relevant employment laws and regulations. Those interested in a customer-focused career in a vibrant retail setting will find Total Wine & More an employer of choice offering competitive pay and a supportive work environment.
The role of a Cashier, referred to internally as a Front End Team Member at Total Wine & More, is pivotal in shaping the customer’s shopping experience. This position is integral to maintaining the fast, friendly, and efficient service that customers expect and appreciate. Cashiers are responsible not only for managing sales transactions but also for delivering a personalized service experience that fosters strong customer relationships and encourages loyalty. The role may encompass additional duties such as working as a sales associate or merchandiser/stock associate, thereby offering a dynamic work environment with opportunities to learn and grow within the company.
Cashiers play a crucial role in not only completing transactions but also in promoting the company’s loyalty program, verifying customer identification for age-restricted purchases, and maintaining a clean, safe store environment compliant with all applicable laws and regulations. The position demands a proactive approach to customer service, including participating in product training for wine, spirits, and beer to build and maintain extensive product knowledge. Working hours may vary and include evenings and weekends to meet business demands. This role offers both part-time and full-time employment opportunities, with compensation ranging between $18.02 and $25.23 hourly, reflecting location and experience.
Total Wine & More emphasizes a supportive work culture where team members’ contributions are valued, and their well-being is prioritized through comprehensive benefits and professional development programs. The company’s Total Rewards program offers a suite of benefits designed to support health, career progression, and work-life balance, underlining the organization’s commitment to its employees. Total Wine & More is an equal opportunity employer dedicated to fostering diversity and inclusion and complying with all relevant employment laws and regulations. Those interested in a customer-focused career in a vibrant retail setting will find Total Wine & More an employer of choice offering competitive pay and a supportive work environment.
Job Requirements
- Must be 21 years of age or older
- Walk bend down repeatedly and be on feet for 8-10 hours a day
- Ability to safely lift load and handle cases and pallets
- Climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
- High school diploma or equivalent preferred
- 1-3 years of work experience 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires including evenings and weekends
- Passion for best-in-class customer service and team player mindset
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently including identification verification payment handling answering inquiries promoting loyalty program and bagging product
- Deliver exceptional service and a personalized experience by greeting customers engaging to build relationships and informing about products and services
- Participate in wine spirits and beer training to build product knowledge
- Maintain knowledge of advertisements promotions and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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