Job Overview

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Compensation

Hourly
Range $15.16 - $16.00
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Benefits

employee discount
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Holiday pay
Paid sick time
401(k)
Paid parental leave
community giving program
Wellness Program
training program
voluntary insurance options

Job Description

Murdoch's is a well-established retail company known for its commitment to delivering exceptional customer service through a knowledgeable and friendly team. With a philosophy centered on doing the basics right, Murdoch's values hard work, a positive attitude, and integrity. The company fosters an authentic shopping experience by providing value and fun interactions for its customers, creating an environment where service goes beyond expectations. The company culture encourages team members to go the extra step, ensuring every customer feels welcomed and appreciated. Murdoch's team members are foundational to this mission, helping create memorable experiences through their dedication and enthusiasm.

As a Murdoch's Team Member, you will play an integral role in providing legendary service to customers. Your responsibilities will include assisting customers with purchases, returns, and exchanges, ensuring a smooth and positive shopping experience. You will also be responsible for creating an inviting shopping environment by displaying products in a down-to-earth manner that facilitates easy decision-making for customers. Being the face of Murdoch's, you will greet customers warmly upon their arrival and thank them sincerely as they leave, both in-store and over the phone. This role requires a friendly demeanor, a cooperative spirit, and a willingness to engage actively with both customers and coworkers. You will be part of a team that upholds Murdoch’s Mission, Values, and Principles (MVPs) by maintaining high standards and consistently showing a "can-do" attitude.

The position demands physical endurance, including standing for long periods and performing duties involving repetitive wrist movements, bending, carrying, pushing, and reaching overhead. Team members should be prepared for heavy lifting up to 50 pounds, requiring physical stamina and commitment. Reasonable accommodations may be available to support individuals with disabilities in performing essential job functions.

Murdoch's offers competitive compensation ranging from $15.16 to $16 per hour, depending on experience, reflecting their investment in valuing team members’ contributions. The company also provides a comprehensive benefits package, with multiple health insurance options that suit individual needs after 60 days of employment. Additional plans include dental and vision coverage, life insurance to protect families, paid vacation and holiday pay, paid sick time, and a 401(k) plan with a generous 4% company match to help secure your financial future. Paid parental leave and a community giving program that matches donations and offers volunteer hours demonstrate Murdoch’s commitment to supporting team members’ personal and family lives.

The wellness program offers incentives that help lower medical premiums, reflecting the company’s focus on employee health. Murdoch’s invests in its workforce by offering extensive training opportunities through over 250 courses that enable team members to expand their knowledge and skills. Other voluntary insurance options are also available, especially for full-time team members. Overall, Murdoch's provides a supportive, engaging, and rewarding work environment for those who embrace their core values and strive to deliver exceptional customer service consistently.

Job Requirements

  • have a can-do attitude
  • be ready for a hard day’s work on your feet with heavy and repetitive lifting
  • know what motivates you to achieve your best productivity
  • work as a team to uphold Murdoch’s mission, values, and principles
  • be able to stand for long periods
  • manage repetitive wrist movements and close vision tasks
  • perform bending, carrying, pushing, and reaching overhead
  • lift up to 50 pounds
  • be willing to receive reasonable accommodations if needed

Job Qualifications

  • high school diploma or equivalent preferred
  • previous retail or customer service experience advantageous
  • strong communication and interpersonal skills
  • ability to work effectively in a team environment
  • positive attitude and willingness to go the extra step
  • basic computer literacy for handling returns and exchanges

Job Duties

  • assist customers with purchases, returns, and exchanges
  • display down-to-earth product for an easy shopping experience
  • greet customers warmly as the first to welcome and last to thank them in store or on the phone
  • work as a team to uphold Murdoch’s mission, values, and principles
  • stand for long periods while performing duties
  • perform bending, carrying, pushing, and reaching overhead
  • lift heavy and repetitive loads up to 50 pounds

Job Criteria

Experience

No experience required


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