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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $16.50 - $19.80
Work Schedule
Standard Hours
Flexible
Benefits
weekly pay
Free BJ's memberships
Paid Time Off
health benefits
401(k) retirement savings plan
Employee stock purchase plan
Flexible spending account options
Job Description
BJ's Wholesale Club is a leading membership-only warehouse club operator in the United States, employing more than 30,000 team members who contribute daily to making a difference. As a dynamic retail organization, BJ's Wholesale Club is dedicated to delivering exceptional value and savings on items that matter most to families. The company nurtures a culture of purpose and opportunity, creating an environment where employees can grow both personally and professionally. BJ's commitment to its workforce is evident in the range of comprehensive benefits offered, which include weekly pay, free memberships, generous paid time off, flexible and affordable health coverage, a... Show More
Job Requirements
- High school diploma or equivalent preferred
- Ability to stand and move frequently on hard surfaces
- Ability to lift objects up to 30 pounds frequently
- Willingness to assist in different departments as needed
- Reliability with regular and predictable attendance
- Basic proficiency with point-of-sale systems
- Ability to handle cash and other payment methods accurately
- Friendly and positive attitude
- Commitment to honesty and integrity
- Ability to resolve and deescalate member concerns respectfully
Job Qualifications
- Basic math skills preferred
- Prior cashier or sales experience preferred
- Ability to provide excellent customer service
- Strong communication and interpersonal skills
- Ability to work collaboratively in a team environment
- Attention to detail and accuracy in handling payments and merchandise
- Ability to adapt and innovate in a fast-paced retail setting
- Commitment to maintaining club policies and GOLD standards
Job Duties
- Process member purchases in a courteous and friendly manner
- Verify, renew, upgrade and offer several types of membership products
- Scan merchandise and accept various forms of payments
- Provide excellent member service efficiently and productively
- Maintain cleanliness of the front-line department
- Assist in general club housekeeping when necessary
- Manage self-checkout and scan and pan lanes
- Assist members with operations and technical difficulties
- Meet cashier productivity expectations
- Maintain all club policies and procedures
- Work in other departments as needed
- Exhibit understanding of BJ's membership options including renewals and loyalty programs
- Check out members in a timely manner
- Fill shopping carts when necessary
- Collect payments via cash, check, or charge payments
- Issue receipts or change to members
- Stay updated on merchandise promotions and product information
- Discount purchases by scanning and redeeming coupons
- Return re-sellable merchandise to sales floor area
- Provide service excellence through all points of contact
- Resolve and deescalate member concerns
- Ensure a safe and positive environment for members and team
- Deliver GOLD member standards daily
- Stock all items and execute promotional plans
- Maintain visible and accurate signage
- Work as a team to achieve goals with speed and agility
- Use financial performance reporting to understand business impact
- Exhibit honesty and integrity while addressing member concerns
- Regular, predictable, full attendance is essential
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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