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Cashier/ Merchandise Associate

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.50 - $15.00
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Work Schedule

Flexible
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
Pet insurance

Job Description

Homesense is a prominent retail brand operating under the umbrella of TJX Companies, a Fortune 100 global leader in off-price retail. TJX Companies is known for its diverse portfolio of retail brands, including TJ Maxx, Marshalls, Homegoods, Sierra, Winners, and TK Maxx. As a company, TJX embraces diversity, fosters a collaborative work environment, and prioritizes the growth and development of its team members. They have an expansive presence with operations spread across four global Home Offices, Distribution Centers, and retail stores, offering numerous opportunities for employees to learn, advance their careers, and make a tangible impact within the organization.

Homesense itself focuses on home furnishings and décor, providing customers with unique, high-quality products at compelling value prices. Working for Homesense means being part of an evolving retail environment that values customer service excellence and organizational standards. With a commitment to creating a positive and engaging store culture, Homesense emphasizes respect, integrity, and honesty among its associates, ensuring that both customers and employees have an enriching retail experience.

The role at Homesense is designed for individuals passionate about delivering an outstanding customer experience. This position is instrumental in achieving customer satisfaction through engaging interactions, embodying the company's philosophy on customer service, and maintaining a well-organized, clean store environment. Associates in this role are expected to uphold operational, merchandising, and loss prevention standards consistently. Depending on business needs, individuals may be cross-trained to perform various responsibilities within the store, enhancing flexibility and operational efficiency.

The starting salary for this position ranges from $14.50 to $15.00 per hour, which is determined based on the candidate’s skills, qualifications, and experience. Homesense offers a supportive and dynamic workplace culture backed by an open-door policy and competitive employee benefits. The company prioritizes inclusivity, considering all applicants regardless of race, color, religion, gender, sexual orientation, national origin, disability, or any other protected status, and provides reasonable accommodations in compliance with applicable laws.

Overall, the role at Homesense is an excellent opportunity for individuals seeking to grow their careers in retail while contributing meaningfully to a welcoming and customer-focused store atmosphere. The company encourages teamwork and positive work ethics, providing associates with the tools and recognition needed to excel and grow within TJX Companies.

Job Requirements

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors

Job Qualifications

  • Possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • Role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day

Job Criteria

Experience

No experience required


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