Cashier Lead - Varied Shift

Red Mile is a renowned entertainment venue located in the heart of the "Horse Racing Capital of the World." The organization is dedicated to delivering world-class entertainment experiences for both residents and visitors alike. As part of their vibrant team, employees play a pivotal role in creating memorable moments for patrons through exceptional service and a shared commitment to excellence. Red Mile has built a strong reputation for its dynamic and engaging atmosphere, with a focus on thoroughbred horse racing as well as additional wagering and entertainment services. The company fosters a culture of teamwork, integrity, and professional growth, making it an ideal workplace for those passionate about the gaming and entertainment industries.

The role of Cage Lead at Red Mile involves substantial responsibility, including direct supervision of all cage and cash operations employees and the safeguarding of company funds. The Cage Lead is integral to ensuring efficient credit and check cashing services for patrons while maintaining compliance with relevant regulations such as those set forth by the Kentucky Horse Racing Commission. This leadership position requires managing team operations including interviewing, hiring, training, and scheduling staff. The Cage Lead is also accountable for investigating variances, setting up cashier banks, and addressing guest and employee concerns promptly and effectively. The role entails detailed documentation, upholding operational policies and procedures, and coordinating with other supervisors and management teams. Additionally, the Cage Lead ensures compliance with Title 31 regulations, monitors cash levels across all cage locations, and oversees the maintenance of equipment used within the cage.

The position requires a candidate who possesses strong mathematical skills, advanced computer capabilities including proficiency in Microsoft Excel and Word, and the ability to handle multiple priorities concurrently. Given the nature of the gaming industry, the Cage Lead must maintain a high degree of confidentiality regarding wagering operations data and work under pressure while fostering a positive team environment. This role demands availability for varied shifts including nights, weekends, and holidays, reflecting the 24/7 operation of the facility. Experience related to bank teller or cage operations is essential, along with previous cash handling and supervisory experience which is highly advantageous. The Cage Lead is a critical role within Red Mile, offering a challenging and rewarding opportunity to contribute toward operational excellence and superior customer experiences within a leading entertainment venue.