CASHIER LEAD (FULL TIME)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Rotating Shifts
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Benefits

Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts

Job Description

Bon Appetit Management Company is a leading foodservice management company operating more than 1,000 cafes across the United States for clients that include corporations, universities, museums, and public restaurants. The company is recognized for its commitment to socially and environmentally responsible sourcing, including sustainable seafood and cage-free eggs. Bon Appetit emphasizes cooking everything from scratch using fresh, local ingredients, which supports local communities and promotes health-conscious dining experiences. The brand is dedicated not only to serving quality food but also to creating workplaces where employees can learn, grow, and contribute to impactful foodservice operations. They promote diversity, inclusion, and equal opportunities, ensuring a respectful and supportive work environment for all associates.

The current opening is for a full-time Cashier Lead position located at Butler University in Indianapolis, IN. This role offers a fixed pay rate of $19.00 per hour and requires previous Starbucks experience, making it ideal for candidates familiar with fast-paced, customer-focused coffee shop or retail environments. The schedule involves full-time hours with rotating AM and PM shifts depending on business needs, offering dynamic and varied working hours. The Cashier Lead oversees guest services at the point-of-sale area, ensuring excellent customer experiences and efficient transaction handling. This leadership role involves training and supervising cashiers, maintaining cash controls, and supporting loss-prevention efforts. A significant part of the job includes managing daily schedules, monitoring cashier productivity, and contributing to overall front-end operations.

Bon Appetit offers competitive benefits including health, dental, vision, and life insurance, as well as wellness programs and voluntary benefits such as pet insurance and critical illness coverage. Employees gain access to various discounts, retirement plans, and flexible spending accounts. This role is well-suited for individuals passionate about delivering high-quality guest service, leading small teams, and working within a respected company that values food sustainability and community impact. The Cashier Lead position provides a vital link between the guests and the back-of-house operations, ensuring that every dining experience at Bon Appetit is positive, efficient, and consistent with the company’s high standards. Opportunities for growth and development are a cornerstone of employment with Bon Appetit, making this a promising position for those eager to advance their career in foodservice management.

Job Requirements

  • Previous Starbucks experience required
  • ability to work full-time with rotating AM and PM shifts
  • strong interpersonal skills
  • high school diploma or equivalent
  • experience handling cash and transactions
  • ability to manage and schedule staff
  • adherence to company policies and procedures

Job Qualifications

  • Previous Starbucks experience
  • strong customer service skills
  • ability to lead and train cashiers
  • proficiency with point-of-sale systems
  • knowledge of cash handling and deposits
  • excellent communication skills
  • ability to work rotating shifts and varied hours
  • prior experience in retail or foodservice customer-facing roles

Job Duties

  • Greet and acknowledge every guest
  • maintain solid product knowledge
  • provide outstanding guest service
  • oversee and authorize guest returns, exchanges, merchandise credits, check authorization, charge sends, rain checks, and discretion discounts
  • assure completion of all point-of-sale transactions and proper control of cash and media at registers
  • help train cashiers and crosstrain other associates
  • prepare daily deposits, change, and media
  • ensure compliance with company policies and support loss-prevention efforts
  • oversee productivity, breaks, and scheduling of cashiers
  • communicate performance issues to management
  • maintain front-end supplies
  • assist with guest service, floor moves, housekeeping, display maintenance, and merchandise replenishment
  • cover cashier shifts when call-offs occur
  • perform other assigned duties

Job Criteria

Experience

Mid Level (3-7 years)


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