Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Vacations
Paid holidays
401(k)
employee discount
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer renowned for offering high-quality products designed for the kitchen and home throughout the United States. Founded in 1956, the company has developed a respected family of brands that include Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. These brands are celebrated for their beautifully designed, stylish, and functional products that enhance various living spaces such as the kitchen, living room, bedroom, home office, closet, laundry room, and outdoor areas. With a strong commitment to product quality, functional design, and... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items up to 75 lbs while utilizing appropriate equipment and safety techniques
- Full-time associates must have open availability
- Part-time flex associates must have minimum weekend and weekday availability meeting the business needs
- Ability to prioritize and handle multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Ability to operate POS system
- Passionate about creating lasting relationships with customers by capturing contacts and promoting available inspiration, events and services
- Ability to succeed in a team environment and work independently
- Knowledge of customer needs through effective questioning
- Capability to exceed sales goals
- Strong communication and interpersonal skills
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management – comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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