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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $17.00 - $21.25
Work Schedule
Day Shifts
Weekend Shifts
Fixed Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
term life insurance
Paid vacation
Paid holidays
401(k) with Company Match
Job Description
JCPenney is a renowned retail company that has served millions of diverse and hardworking American families for over 120 years as of 2022. Known for its inclusive approach, JCPenney offers a broad assortment of quality products across fashion, apparel, home, beauty, and jewelry categories. This long-standing American brand operates through more than 650 stores across the U.S. and Puerto Rico and online through jcp.com. The company is committed to meeting customer needs by providing stylish, valuable, and accessible merchandise alongside personalized services such as salons, portrait studios, and optical centers. With a dedicated workforce of approximately 50,000 associates worldwide, JCPenney... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in retail or customer service preferred
- Ability to stand for extended periods
- Basic math skills
- Ability to handle cash and operate payment systems
- Must be able to work flexible hours including weekends and holidays
- Strong communication skills
- Ability to work well under pressure
Job Qualifications
- High school diploma or equivalent
- Prior retail or cashier experience preferred
- Strong customer service skills
- Ability to operate point-of-sale systems and mobile devices
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Team player with a positive attitude
Job Duties
- Greet and assist customers while providing excellent customer service
- Demonstrate WORTH behaviors consistently
- Partner with team members where needed for additional support
- Actively engage customers to resolve problems and assist with credit, rewards, and gift card programs
- Promote Findmore and other sales programs
- Complete checkout processes including returns and re-ticketing
- Assist with signing and merchandising standards at checkouts
- Stock and merchandise impulse fixtures and replenish products
- Utilize Point of Sale on Mobile Warrior device to manage checkout lines
- Assist with Omnichannel operations as needed
- Participate in recovery, put backs, and fitting room maintenance
- Participate in annual inventory processes
- Support company shrink and safety initiatives
- Meet established performance standards including iCAP program, product and service sales, customer service, profit, productivity, and attendance
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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