Cashier (Full-Time) - Restaurant Crew

Indianapolis, IN, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Benefits

Recognition Program

Employee Referral Program

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-known fast-casual restaurant chain celebrated for its unique chicken wings and fingers, as well as other southern-inspired dishes. Founded with a commitment to providing quality food in a fun, welcoming environment, Zaxbys has grown into a popular destination for families, friends, and food enthusiasts alike. The brand focuses on delivering a memorable dining experience by combining delicious meals with outstanding customer service. Zaxbys is more than just a dining spot; it's a community hub where guests can relax, enjoy great food, and create lasting memories. The company prides itself on fostering a positive, engaging work culture, making it a sought-after employer in the fast-food industry.

As part of the team at Zaxbys, the role of a Cashier is key to upholding the brand’s reputation for excellent customer service. Cashiers serve as the first point of contact for guests, playing a crucial role in shaping each customer's experience from the moment they walk in until they leave. This position requires a friendly demeanor, attentiveness, and the ability to manage multiple tasks efficiently in a fast-paced environment. Cashiers are responsible for taking accurate food orders, handling payments, and maintaining the cleanliness of guest areas to ensure a pleasant dining atmosphere. Beyond basic transaction processing, Cashiers at Zaxbys are trained to engage with guests enthusiastically, promote current deals, explain menu items, and suggest additional purchases to enhance the guests’ meals.

Working as a Cashier at Zaxbys offers more than just a job; it provides career growth opportunities through paid training and development programs such as the Zaxbys Front of House Development Plan. Employees benefit from flexible scheduling options, allowing for a work-life balance that suits individual needs. Additionally, staff members enjoy complimentary meals during their shifts and a 50% discount on meals off-shift, which enhances the overall employment experience. The company values its team members and recognizes their efforts through various programs including a recognition program and an employee referral program.

The role also entails responsibilities that contribute to the smooth operation and safety of the restaurant. These duties include keeping customer-facing areas clean and orderly, maintaining equipment, stocking supplies, and assisting with kitchen tasks when needed. Safety protocols and hygiene standards are strictly observed to guarantee that food is prepared and handled properly, ensuring the health and satisfaction of every guest.

Zaxbys promotes a supportive work environment where team members can thrive, develop their skills, and advance their careers. Working here not only hones valuable customer service skills but also offers exposure to operational aspects of a successful restaurant business. This position is ideal for individuals who enjoy working in dynamic settings, interacting with diverse people, and contributing to a team-oriented culture. The company’s commitment to its employees’ wellbeing and professional growth makes it a compelling choice for job seekers in the hospitality sector.

Job Requirements

Must be 16 years of age or older
Ability to work 32 to 40 hours per week
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual perception and judgment to observe and respond to the environment
Work in an indoor or outdoor environment that features hot and cold temperature variations and exposure to food and outdoor allergens
Operate and work safely with restaurant equipment including knives, fryers, and potentially hazardous equipment

Job Qualifications

Must be 16 years of age or older
Ability to work 32 to 40 hours per week
Strong communication skills
Friendly and approachable personality
Ability to work in a fast-paced environment
Basic math skills for handling cash transactions
Ability to follow instructions and standard operating procedures
Customer service experience is a plus

Job Duties

Complete all training requirements including Zaxbys Front of House Development Plan and hands-on stations training
Provide friendly, enthusiastic service for all guests
Promptly greet guests as they enter and thank them as they leave
Maintain awareness of current promotions
Explain menu items, answer questions, and suggest additional items
Accurately complete orders and guest transactions
Enter guest orders accurately into the point of sale system
Accept payments, operate cash registers, and maintain receipts
Handle cash payments, count and verify tills, and record totals appropriately
Maintain a clean, safe, welcoming environment
Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
Maintain equipment and inform management of maintenance needs
Stock paper goods, condiments, serveware, and beverages
Keep work areas clean and organized
Prepare menu items according to company standards and in a safe and sanitary manner
Prepare beverages, sauces, produce, and other items
Ensure food and beverages are handled according to safety regulations and guidelines
Accurately complete, package, and present guest orders
Assist with kitchen and back of house tasks as assigned
Complete all tasks with a sense of urgency, in a timely manner
Work safely and follow all safety guidelines and procedures
Other duties as assigned