Cashier (Full-Time) - Restaurant Crew

Durham, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Standard Hours

Flexible

Benefits

Recognition Program

Employee Referral Program

Medical insurance

Dental Insurance

Vision Insurance

short-term disability

long-term disability

Employer Paid Life Insurance

401(k) with employer match

Job Description

Zaxbys is a well-established fast-casual restaurant chain known for its delicious chicken dishes, fresh salads, and signature sauces. Founded with a commitment to quality food and exceptional service, Zaxbys has grown into a popular dining destination across multiple states in the United States. The company prides itself on creating a welcoming environment not only for guests but also for its team members, fostering a culture centered around fun, teamwork, and career growth. Zaxbys is not just a place to eat – it is a community hub where guests can enjoy great food, spend meaningful time with friends and family, and experience friendly, enthusiastic service. The restaurant values its employees and offers a workplace that promotes advancement opportunities, a flexible schedule, and comprehensive benefits.

The role of Cashier at Zaxbys is a vital position within the restaurant. Cashiers serve as the first point of contact for guests, making them essential in delivering an outstanding customer experience. This position requires a person who can communicate effectively, handle transactions accurately, and maintain the cleanliness and safety of the dining environment. Cashiers are responsible for taking and entering orders into the point-of-sale system, processing payments, and ensuring that all guest interactions are handled with professionalism and urgency. Beyond handling orders and payments, Cashiers help keep the dining rooms, counters, restrooms, and other guest areas clean and organized. They also prepare certain menu items such as beverages and sauces following Zaxbys' standards and safety guidelines.

This role is excellent for individuals looking to develop their customer service skills in a fast-paced environment. Training is provided through a comprehensive Front of House Development Plan and hands-on station training, ensuring that team members are well-prepared to succeed. Zaxbys encourages personal and professional growth by offering paid training and opportunities for advancement within the company. Employees in this role will enjoy perks such as free meals during shifts, a 50% discount on meals off-shift, and early access to pay. The position typically requires availability to work between 32 to 40 hours per week and is suitable for candidates aged 16 or older. Zaxbys also prioritizes workplace safety and accommodations to ensure that every team member can perform their duties effectively and comfortably.

In summary, working as a Cashier at Zaxbys means joining a company that values its employees, provides comprehensive benefits including medical, dental, and vision insurance, and fosters an inclusive and dynamic workplace culture. The role is both rewarding and challenging, requiring a balance of attentiveness, efficiency, and enthusiasm. Candidates looking for a flexible schedule, a collaborative team environment, and a chance to build a career in the food service industry will find Zaxbys to be an ideal workplace. This position offers a meaningful opportunity to engage directly with customers and contribute to the overall success of the restaurant while enjoying a supportive and engaging work atmosphere.

Job Requirements

must be 16 years of age or older
ability to work 32 to 40 hours per week
sit, stand, and walk continuously
occasionally stoop, bend, crouch, or climb including the use of ladders
frequently lift, push, pull, and carry up to 50 pounds including lifting overhead
continuous use of hands and wrists for grasping and fine manipulation
communicate proficiently through speech, reading, and writing
maintain effective audio-visual perception and judgement to observe and respond to the environment
work in an indoor or outdoor environment that features hot and cold temperature variations and exposure to food and outdoor allergens
operate and work safely with restaurant equipment including but not limited to knives, fryers, and potentially hazardous equipment

Job Qualifications

must be 16 years of age or older
ability to work 32 to 40 hours per week

Job Duties

complete all training requirements including zaxbys front of house development plan and hands-on stations training
provide friendly, enthusiastic service for all guests
promptly greet guests as they enter and thank them as they leave
maintain awareness of current promotions
explain menu items, answer questions, and suggest additional items
accurately complete orders and guest transactions
enter guest orders accurately into the point of sale system
accept payments, operate cash registers, and maintain receipts
handle cash payments, count and verify tills, and record totals appropriately
maintain a clean, safe, welcoming environment
clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
maintain equipment and inform management of maintenance needs
stock paper goods, condiments, serveware, and beverages
keep work areas clean and organized
prepare menu items according to company standards and in a safe and sanitary manner
prepare beverages, sauces, produce, and other items
ensure food and beverages are handled according to safety regulations and guidelines
accurately complete, package, and present guest orders
assist with kitchen and back of house tasks as assigned
complete all tasks with a sense of urgency, in a timely manner
work safely and follow all safety guidelines and procedures
other duties as assigned