Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $10.00 - $15.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Scholarship Opportunities
employee discount
flexible scheduling
Supportive team environment
job training
Career development opportunities

Job Description

Chick-fil-A at North Hills is part of the nationally recognized Chick-fil-A brand, renowned for its commitment to quality food and outstanding customer service. Located in Raleigh, NC, this franchise operates under an independent Operator dedicated to fostering a nurturing and inclusive work environment. Chick-fil-A has a strong reputation for valuing its employees and providing opportunities that extend beyond typical job duties, including life skills development and scholarship programs. The company emphasizes dignity, respect, and honor in all customer interactions, ensuring each guest feels valued and appreciated during their visit. This particular location invites individuals from all backgrounds and ages to join their team, promising a rewarding work experience rooted in community and personal growth. Chick-fil-A’s commitment to team member development is exemplified through competitive pay structures linked to availability, supportive management, and numerous employee benefits including scholarship opportunities that range from $2,500 to $25,000, aimed at helping team members further their education and build a strong future.

The role of a cashier at Chick-fil-A North Hills is much more than just handling transactions; it is about creating memorable customer experiences that embody the company's spirit of hospitality and excellence. Cashiers are frontline representatives who ensure that every guest is greeted and served with honor, dignity, and respect. The primary objective is to WOW customers consistently by providing fast, friendly, and efficient service. This means maintaining a perfect, clean uniform and smile, hustling to serve customers within 60 seconds or less after quoting the order total, and managing the cash drawer responsibly. Cashiers must prioritize customer service over other tasks such as stocking or cleaning, which should only be done when no customers are waiting or upon the direction of a supervisor. An essential component of the role is following all unit policies and managerial instructions to maintain smooth operations throughout the shift. Employee integrity is paramount as each cashier is fully accountable for their register and must not delegate or share this responsibility with other team members.

This full-time position offers a competitive hourly wage that reflects the commitment level of the cashier, with pay rates ranging from $10 per hour for less than 25 hours per week to $15 per hour for those available more than 35 hours a week. Alongside a competitive salary, Chick-fil-A provides a supportive environment where employees can learn valuable business and interpersonal skills that can be applied throughout their careers. The team atmosphere promotes mutual respect and personal development, making it an excellent starting point for those entering the workforce, changing careers, or seeking part-time opportunities with flexible scheduling. Chick-fil-A’s dedication to excellence extends to its employee relationships, ensuring every cashier feels empowered, supported, and motivated to deliver exceptional service every day.

Job Requirements

  • ability to stand for long periods
  • availability to work varied shifts including weekends and holidays
  • must be 16 years or older
  • reliable transportation to and from work
  • basic math skills
  • willingness to learn and adapt to company policies
  • good communication skills

Job Qualifications

  • high school diploma or equivalent preferred
  • previous Chick-fil-A experience considered a plus but not required
  • excellent customer service and communication skills
  • ability to work in a fast-paced environment
  • attention to detail and responsibility in handling cash
  • ability to work under supervision and follow instructions
  • positive attitude and team player mindset

Job Duties

  • maintain perfect uniform including nametag shirt pants belt black socks shoes and a smile
  • provide fast service with a goal of 60 seconds or less from order total quoted to order delivered
  • ensure cleanliness of work station or register at all times
  • prioritize serving customers above stocking and cleaning duties
  • respond to customer thanks with the phrase my pleasure as a company standard
  • follow all instructions from shift manager or supervisor
  • manage cash drawer securely and do not allow others to work your register

Job Criteria

Experience

No experience required


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