Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.37 - $21.52
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Total Wine & More is a leading retailer specializing in an extensive selection of wines, spirits, and beers from around the world. Established as a customer-centric company, Total Wine & More has a reputation for offering expert advice and competitive pricing, creating an engaging shopping experience for customers who value quality and variety. The company operates numerous retail locations, staffed by passionate and knowledgeable employees who focus on delivering exceptional service in a vibrant retail environment. Total Wine & More values team members highly and offers opportunities for growth, training, and a supportive workplace culture.
The role of Cashier at Total Wine & More is vital in shaping the customer experience by providing fast, friendly, and efficient service at the front end of the store. Known internally as Front End Team Members, Cashiers directly influence the customer's impression of the company by accurately processing transactions, verifying identification, answering questions about products and promotions, and promoting loyalty programs. While the primary responsibility of the role is cashiering, team members may also be assigned additional duties such as sales assistance or merchandising and stocking. The position offers both part-time and full-time opportunities, and if marked seasonal, it generally lasts no longer than six months, with an option to apply for non-seasonal roles.
Cashiers at Total Wine & More are expected to engage customers by greeting them warmly, building relationships, and providing personalized service. They receive specialized training, including wine, spirits, and beer education, to improve product knowledge and customer advice capabilities. Employees stay informed about the latest store promotions and safety standards, ensuring a clean, compliant, and welcoming shopping environment. Adherence to all legal requirements regarding the sale of alcoholic beverages is paramount to maintaining a safe and responsible retail space.
This role requires standing and active physical engagement for most of the workday, including lifting merchandise, climbing ladders, and exposure to varying weather conditions in some situations. The hourly wage ranges from $15.37 to $21.52, reflecting factors such as market location, experience, and job-related skills. Total Wine & More is committed to equal employment opportunities and offers a supportive workplace with access to various benefits through its Total Rewards program. Employees can expect comprehensive training, career development support, and a culture that fosters teamwork and employee well-being.
The role of Cashier at Total Wine & More is vital in shaping the customer experience by providing fast, friendly, and efficient service at the front end of the store. Known internally as Front End Team Members, Cashiers directly influence the customer's impression of the company by accurately processing transactions, verifying identification, answering questions about products and promotions, and promoting loyalty programs. While the primary responsibility of the role is cashiering, team members may also be assigned additional duties such as sales assistance or merchandising and stocking. The position offers both part-time and full-time opportunities, and if marked seasonal, it generally lasts no longer than six months, with an option to apply for non-seasonal roles.
Cashiers at Total Wine & More are expected to engage customers by greeting them warmly, building relationships, and providing personalized service. They receive specialized training, including wine, spirits, and beer education, to improve product knowledge and customer advice capabilities. Employees stay informed about the latest store promotions and safety standards, ensuring a clean, compliant, and welcoming shopping environment. Adherence to all legal requirements regarding the sale of alcoholic beverages is paramount to maintaining a safe and responsible retail space.
This role requires standing and active physical engagement for most of the workday, including lifting merchandise, climbing ladders, and exposure to varying weather conditions in some situations. The hourly wage ranges from $15.37 to $21.52, reflecting factors such as market location, experience, and job-related skills. Total Wine & More is committed to equal employment opportunities and offers a supportive workplace with access to various benefits through its Total Rewards program. Employees can expect comprehensive training, career development support, and a culture that fosters teamwork and employee well-being.
Job Requirements
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
- High school diploma or equivalent preferred
- 1-3 years of work experience, 1+ years of retail experience preferred
- Ability to work evenings and weekends
- Familiarity with point-of-sale systems
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
- Participate in wine, spirits, and beer training to build product knowledge
- Maintain knowledge of advertisements, promotions, and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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