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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.37 - $21.52
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Training and development programs
Employee assistance program
Job Description
Total Wine & More is a leading retailer specializing in an extensive selection of wines, spirits, and beers from around the world. Established as a customer-centric company, Total Wine & More has a reputation for offering expert advice and competitive pricing, creating an engaging shopping experience for customers who value quality and variety. The company operates numerous retail locations, staffed by passionate and knowledgeable employees who focus on delivering exceptional service in a vibrant retail environment. Total Wine & More values team members highly and offers opportunities for growth, training, and a supportive workplace culture.
The role of Cas... Show More
The role of Cas... Show More
Job Requirements
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
- High school diploma or equivalent preferred
- 1-3 years of work experience, 1+ years of retail experience preferred
- Ability to work evenings and weekends
- Familiarity with point-of-sale systems
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
- Participate in wine, spirits, and beer training to build product knowledge
- Maintain knowledge of advertisements, promotions, and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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