Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $12.00 - $15.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Paid Time Off
Holiday pay
Referral bonuses
free and discounted meals
Job Description
Bobby's Burgers by Bobby Flay is a distinguished fast-casual restaurant brand that brings a fresh and exciting take on the classic American burger experience. Founded by the award-winning chef and restaurateur Bobby Flay, this growing chain is recognized for its high-quality ingredients, exceptional guest service, and unique culinary creativity. Bobby Flay, known for his numerous upscale restaurants and appearances on popular Food Network shows such as Iron Chef America and Beat Bobby Flay, has crafted every recipe at Bobby's Burgers himself, focusing on delivering both craveability and approachability. The menu features juicy burgers made from Certified Angus Beef cooked to order, accompanied by signature sauces created with proprietary in-house recipes, crunchy French fries, buttermilk onion rings, milkshakes, and more.
The brand opened its first location in Las Vegas in 2021 and is currently expanding through a strategic franchising initiative aimed at selected U.S. and international markets. With seven locations now operational, including a recent opening at the Phoenix Sky Harbor airport and a fresh location in Charlotte, NC's SouthPark area, Bobby's Burgers has earned a reputation for quality and innovation in the fast-casual dining sector. The company culture emphasizes a "promote from within" philosophy, professional growth, and employee recognition.
The Cashier Front-of-House role at the newly opened Charlotte location offers hourly compensation ranging from $12 to $15 based on experience. This position is ideal for those passionate about customer service and working in a dynamic, team-oriented environment. Working night and weekend shifts primarily, cashiers act as the first point of contact for guests, delivering an exceptional dining experience that aligns with the brand's standards of hospitality and quality. This role involves taking orders using a POS system, preparing beverages such as shakes and coffee, assisting with food handoffs at the expo station, ensuring guest satisfaction, and maintaining cleanliness in the front-of-house areas.
Cashiers are trained extensively through a blend of eLearning and hands-on programs to ensure that they are knowledgeable about the menu offerings and can engage in suggestive selling to enhance guest satisfaction and sales. The role demands a high level of attention to detail, including 100 percent accuracy on cash register transactions and adherence to food safety and operational procedures. Beyond guest interaction, the position also supports inventory management and overall upkeep of the restaurant environment.
Bobby's Burgers values dependable, energetic team members who are flexible in their schedules and eager to deliver a fun and memorable experience for guests. Benefits include medical, vision, and dental plans, paid time off, holiday pay, referral bonuses, free and discounted meals, uniform provisions, and opportunities for career advancement within the company. This is an excellent opportunity for students, early-career professionals, or anyone looking to be part of a fast-growing restaurant business backed by a renowned culinary figure.
The brand opened its first location in Las Vegas in 2021 and is currently expanding through a strategic franchising initiative aimed at selected U.S. and international markets. With seven locations now operational, including a recent opening at the Phoenix Sky Harbor airport and a fresh location in Charlotte, NC's SouthPark area, Bobby's Burgers has earned a reputation for quality and innovation in the fast-casual dining sector. The company culture emphasizes a "promote from within" philosophy, professional growth, and employee recognition.
The Cashier Front-of-House role at the newly opened Charlotte location offers hourly compensation ranging from $12 to $15 based on experience. This position is ideal for those passionate about customer service and working in a dynamic, team-oriented environment. Working night and weekend shifts primarily, cashiers act as the first point of contact for guests, delivering an exceptional dining experience that aligns with the brand's standards of hospitality and quality. This role involves taking orders using a POS system, preparing beverages such as shakes and coffee, assisting with food handoffs at the expo station, ensuring guest satisfaction, and maintaining cleanliness in the front-of-house areas.
Cashiers are trained extensively through a blend of eLearning and hands-on programs to ensure that they are knowledgeable about the menu offerings and can engage in suggestive selling to enhance guest satisfaction and sales. The role demands a high level of attention to detail, including 100 percent accuracy on cash register transactions and adherence to food safety and operational procedures. Beyond guest interaction, the position also supports inventory management and overall upkeep of the restaurant environment.
Bobby's Burgers values dependable, energetic team members who are flexible in their schedules and eager to deliver a fun and memorable experience for guests. Benefits include medical, vision, and dental plans, paid time off, holiday pay, referral bonuses, free and discounted meals, uniform provisions, and opportunities for career advancement within the company. This is an excellent opportunity for students, early-career professionals, or anyone looking to be part of a fast-growing restaurant business backed by a renowned culinary figure.
Job Requirements
- High school diploma or equivalent desired
- 1+ years minimum work experience (barista, cashier, server, other FOH) in a restaurant or other retail role is desired
- ability to stand and walk for up to 8 hours in an 8-hour workday
- ability to lift up to 25 lbs
- ability to use hands for single grasping, fine manipulation, pushing, and pulling
- ability to bend, twist, squat, and reach during work
- ability to work a flexible schedule including nights, weekends, and holidays
- exposure to FDA-approved cleaning chemicals and temperature variations
- availability to work night and weekend shifts
Job Qualifications
- Prior restaurant or fast-casual beverage or cashier or FOH experience is preferred
- knowledge of food safety standards
- great interpersonal skills with a passion for guest service
- maintains 100 percent accuracy of the cash register, ensuring all payment transactions are carried out with precision and efficiency
- strong work ethic and ability to work in a fast-paced environment with a sense of urgency
- dependable team player who is willing to cover other positions as needed
- ability to effectively communicate in English
- ability to work a flexible schedule, including nights, weekends, and holidays as needed
- ability to suggestive sell and upsell proactively
- ability to understand and convey to others the differentiating factors of Bobby’s Burgers’ products
- ability to deliver information clearly and respectfully to fellow team members and guests
- ability to meet guest expectations and standards in all interactions with guests, vendors, and team members
- ability to follow directions and procedures, effective time management, and organization skills
Job Duties
- Is fully knowledgeable about the food and beverage menu
- greets guests as they enter the restaurant and approach the counter
- takes guests’ orders using the POS and answers any questions about our menu items or concept and processes the payment utilizing the POS system
- makes suggestions for complimentary menu items while actively engaging in suggestive selling
- assist Expo Station team members to hand-off food, beverages, and any other requested items to guests and ensures food is prepared correctly and to the guests’ satisfaction
- replaces incorrect or improperly cooked orders
- thanks the guests and invites them to return
- cleans FOH areas as needed
- stocks and cleans as needed
- assists with other areas if needed during slow periods
- completes any necessary side work as directed by the manager
- operates the shake station, including preparing shakes, coffee for guests upon order, and also preps and stocks it
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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