Cashier (Front End)

Wilmington, NC, USA|

Job Overview

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

hearing aid coverage

pharmacy benefits

behavioral health support

Employee assistance program

Health Care Reimbursement Account

Dependent Care Assistance Plan

short-term disability insurance

long-term disability insurance

accidental death and dismemberment insurance

Life insurance

401(k) retirement plan

stock purchase plan

Job Description

Costco Wholesale Corporation is a multinational corporation that operates a chain of membership-only warehouse clubs. Founded in 1976, Costco has become one of the largest retailers in the world, known for its bulk products, competitive pricing, and excellent customer service. The company is renowned for maintaining a strong commitment to its members and employees, offering a wide array of products including groceries, electronics, clothing, and more, all under one roof. With locations across the United States and internationally, Costco focuses on delivering value through both quality merchandise and efficient service while fostering a positive shopping experience.

This role involves processing member orders and collecting payments in a fast-paced warehouse store environment. The employee will be responsible for greeting members, scanning items accurately, and ensuring the smooth operation of the checkout process. This position demands a high level of member service and attention to detail, requiring the individual to handle money responsibly, manage inventory oversight at the checkout, and assist with clean-up and closing duties. The role also includes supporting members with self-checkouts and assisting in other warehouse departments as needed. Employment with Costco offers a comprehensive benefits package including paid time off, health coverage, and retirement plans, with an emphasis on open availability and compliance with US work authorization requirements. This is a critical position that helps maintain Costco's reputation for excellent customer service and operational efficiency.

Job Requirements

High school diploma or equivalent
Previous experience handling cash or working in retail preferred
Ability to work open availability hours
Must provide proof of authorization to work in the United States
Ability to stand for long periods and perform physical tasks
Basic proficiency with technology such as scanning systems
Strong attention to detail
Ability to operate vehicles, equipment or machinery as required
Willingness to assist in various departments of the warehouse

Job Qualifications

High school diploma or equivalent preferred
Previous retail or cashier experience preferred
Ability to provide friendly and effective member service
Basic math skills for handling cash and making change
Ability to operate scanning and register equipment
Attention to detail and accuracy in processing transactions
Capability to work as part of a team
Good communication skills
Ability to follow safety and security procedures

Job Duties

Greets members, obtains membership card, determines member preferences, answers questions, relates information on special promotions, and thanks members
Scans orders by sliding items from conveyor belt and across tabletop scanners from left or right, depending on side of station, to the packing area
Uses hand-held scanning gun or keys item numbers when necessary
Transfers or ensures transfer of each item as the item is scanned
Monitors all merchandise passing through the register line, promoting accurate merchandise inventory
Requests supervisor verification for high-ticket items
Assists the Front-End Assistant with transferring merchandise in carts and packing orders, following all safety and security procedures
Receives accurate payment for goods, makes change, processes checks, credit, and debit charges according to proper departmental procedures for paperwork and performance of duties
Counts register at sign on, orders change, makes witnessed drops of excess funds to vault, orders cash increases, counts register at shift end to maintain accurate register funds
Performs related tasks, set-up and closing duties for the department, such as putting returned or moved product back, collecting paperwork, stocking registers, cleaning area, and retrieving carts
May assist members with self-checkouts with regards to scanning heavy merchandise, entering in item numbers
May assist members with self-checkouts through monitoring the registers for errors and keeping the belt area clean of product and debris
Ability to operate vehicles, equipment or machinery
Assists with department duties as necessary
Assists in other departments of the warehouse as necessary