Cashier (Front End)

Omaha, NE, USA|

Job Overview

Benefits

Paid Time Off

Health Insurance

Dental Insurance

Vision Insurance

hearing aid coverage

pharmacy coverage

behavioral health support

Employee assistance program

Health Care Reimbursement Account

Dependent Care Assistance Plan

short-term disability insurance

long-term disability insurance

accidental death and dismemberment insurance

Life insurance

401(k) Plan

stock purchase plan

Job Description

Costco Wholesale Corporation is a multinational corporation that operates a chain of membership-only warehouse clubs. Known for its commitment to quality, low prices, and excellent customer service, Costco is a leading retailer in the wholesale club industry. The company offers a wide variety of products ranging from groceries and electronics to clothing and household goods, catering to both individual members and businesses. Founded in 1983, Costco has grown substantially and now operates hundreds of warehouses worldwide, including numerous locations across the United States. Costco's business model focuses on providing great value to its members by maintaining efficient operations, bulk purchasing, and minimal markup strategies. The company is also recognized for its inclusive work environment, fair wages, comprehensive benefits, and dedication to employee growth and satisfaction.

This position is an essential role within the Costco warehouse team that involves managing member orders and ensuring smooth, efficient transactions at the register. The role requires interaction with members to provide outstanding service, assist with questions and promote ongoing special offers. The person fulfilling this role is responsible for accurately processing sales transactions by scanning items, handling various payment methods including cash, credit, debit, and checks, and maintaining accurate register funds. In addition to these transactional duties, the role also includes responsibilities related to department maintenance such as restocking, cleaning, and organizing to keep the workspace orderly and welcoming for both customers and colleagues.

Employees in this position need to handle high-ticket items with care and ensure all security and safety protocols are followed, including supervisor verification for specific transactions and compliance with payment procedures. The role may also involve assisting members with self-checkout systems by helping to scan heavy items or troubleshooting errors, ensuring a seamless shopping experience. Flexibility to work in other departments as necessary demonstrates the dynamic and team-oriented environment of Costco warehouses.

Costco values candidates who demonstrate dependability, good communication skills, and the ability to multitask in a fast-paced environment while maintaining high standards of accuracy and customer service. Availability must be flexible to meet business needs, and those hired must provide proof of authorization to work in the United States. This is a full-time position with a competitive salary, and Costco provides a comprehensive benefits package that includes paid time off, medical, dental, vision, hearing aid, pharmacy, behavioral health, employee assistance programs, health care reimbursement accounts, dependent care assistance plans, short-term and long-term disability insurance, accidental death and dismemberment insurance, life insurance, a 401(k) plan, and a stock purchase plan for eligible employees, reflecting the company's commitment to employee well-being and financial security.

Job Requirements

High school diploma or equivalent
prior experience in retail or customer service preferred
ability to communicate clearly and effectively
basic arithmetic skill
ability to stand for extended periods
capacity to operate scanning and cash handling equipment
open availability to work various shifts
proof of authorization to work in the United States

Job Qualifications

High school diploma or equivalent
experience in customer service or retail environment preferred
basic math skills for handling payments and making change
ability to use hand-held scanning equipment and point-of-sale systems
strong communication and interpersonal skills
ability to work in a fast-paced environment
teamwork and cooperation skills
flexibility to work varied shifts
understanding of safety and security protocols

Job Duties

Greets members, obtains membership card, determines member preferences, answers questions, relates information on special promotions, and thanks members
scans orders by sliding items from conveyor belt and across tabletop scanners from left or right, depending on side of station, to the packing area
uses hand-held scanning gun or keys item numbers when necessary
transfers or ensures transfer of each item as the item is scanned
monitors all merchandise passing through the register line, promoting accurate merchandise inventory
requests supervisor verification for high-ticket items
assists the front-end assistant with transferring merchandise in carts and packing orders, following all safety and security procedures
receives accurate payment for goods, makes change, processes checks, credit, and debit charges according to proper departmental procedures for paperwork and performance of duties
counts register at sign on, orders change, makes witnessed drops of excess funds to vault, orders cash increases, counts register at shift end to maintain accurate register funds
performs related tasks, set-up and closing duties for the department, such as putting returned or moved product back, collecting paperwork, stocking registers, cleaning area, and retrieving carts
may assist members with self-checkouts with regards to scanning heavy merchandise, entering in items numbers
may assist members with self-checkouts through monitoring the registers for errors and keeping the belt area clean of product and debris
ability to operate vehicles, equipment or machinery
assists with department duties as necessary
assists in other departments of the warehouse as necessary