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Cashier Crew Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

Referral Bonus
Tuition Assistance
meal discounts
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
flexible scheduling
Opportunities for advancement
401(k) with Company Match

Job Description

Fresquez Companies, a distinguished family-run business rooted in New Mexico since 1984, has proudly served the community through various food service ventures, including acquiring local favorites and managing prominent concessions like the New Mexico State Fairgrounds and airports in Albuquerque and El Paso. Their long-standing commitment to quality service and community presence has made them a trusted name in the regional hospitality industry. Among their franchise partners is Wendy's, a globally recognized fast-food restaurant brand renowned for its fresh, made-to-order meals and exceptional customer service. This partnership exemplifies Fresquez Companies' dedication to delivering excellent dining experiences while maintaining integrity and community values.

The role of a Cashier at Wendy's, under the Fresquez franchise umbrella, is pivotal in upholding the company's philosophy of "doing business with integrity while serving our guests exceptionally." Cashiers are the frontline ambassadors who interact directly with customers, whether in person, through the drive-thru, or via phone orders. This position embodies the essence of superior customer service, requiring individuals to engage guests warmly, accurately take and fulfill orders, handle transactions efficiently, and assist in preparing drinks and packaging food. Beyond order taking, Cashiers also contribute to maintaining the store's cleanliness and organization by refilling supplies and ensuring all areas meet stringent hygiene standards.

This employment opportunity supports both full-time and part-time schedules, offering flexible shifts that accommodate varied lifestyles. Employees benefit from a comprehensive package including medical, dental, and vision insurance eligibility from 30 hours per week, referral bonuses, tuition assistance, meal discounts, paid time off, 401(k) plans with company matches, and clear pathways for career advancement. Being part of Wendy's at Fresquez Companies means joining a team that values a positive, cooperative work environment where communication and attentiveness to guest needs are essential attributes.

Candidates must be physically capable of performing job duties such as reaching, bending, stooping, lifting up to 25 pounds, and standing for extended periods. Strong communication skills and the ability to work independently while following directions meticulously are equally important. This role not only demands technical cash handling and food preparation expertise but also emphasizes the soft skills of patience, attention to detail, and guest sensitivity. Overall, the Cashier position at Wendy's franchisee under Fresquez Companies presents a rewarding career path for individuals eager to grow within a dynamic, service-oriented hospitality setting.

Job Requirements

  • Must possess a positive, helpful attitude and work well with other team members
  • Must be able to work unsupervised
  • Be able to reach, bend, stoop and frequently lift up to 25 pounds
  • Be able to work in a standing position for long periods of time (up to 8 hours)
  • Must be able to communicate clearly with managers, other personnel, and visitors
  • Be willing to follow direction and ask questions for clarification if needed

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous customer service experience is a plus
  • Basic math skills for cash handling
  • Effective communication skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail
  • Ability to work well within a team

Job Duties

  • Answer guest questions regarding menu, pricing, and other related questions
  • Operate a cash register
  • Accept payment via cash, credit card, or gift card/certificate and make change when appropriate
  • Balance cash drawer and open and close according to restaurant and cash handling procedures
  • Calculate appropriate discounts to determine price
  • Maintain appropriate portion control according to Fresquez standards
  • Wrap or bag food for guests
  • Take and complete drink orders for guests
  • Food preparation
  • Maintain proper food handling standards
  • Stocks restaurant and lobby area as needed
  • Maintain restaurant cleanliness
  • Other duties as required or assigned

Job Criteria

Experience

Entry Level (1-2 years)


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