Chuck E. Cheese logo

Cashier - Cast Member

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
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Benefits

competitive pay
Meal Discount
flexible schedules
scholarships
perks and discounts
Employee Referral Program
employee assistance fund

Job Description

CEC Entertainment, LLC, headquartered in Irving, Texas, is a nationally acclaimed leader in family dining and entertainment, operating beloved brands such as Chuck E. Cheese, Peter Piper Pizza, and Chuck's Arcade. With nearly 600 Chuck E. Cheese locations and over 120 Peter Piper Pizza venues across 45 states and 18 countries, the company has a significant presence catering to millions of families annually. Chuck E. Cheese is renowned for celebrating over half a million birthdays each year, creating joyful and lasting memories through an engaging blend of food, fun, and play. The company emphasizes safety through programs like Kid Check and actively supports communities, having donated more than $24 million to schools and non-profits. It has received multiple accolades, including the "Best in STEM" award and recognition as one of America's Greatest Workplaces, showcasing its commitment to innovation and employee well-being. The Peter Piper Pizza brand offers a neighborhood pizzeria experience that integrates quality food with entertaining attractions, fostering physical wellness and development in children. CEC Entertainment fosters a culture that values diversity, inclusion, and community engagement, making it a top destination for both customers and employees.

The role of a Cashier at Chuck E. Cheese is exciting and dynamic, serving as the frontline of guest service. Cashiers are essential to the guest experience as they take orders, process payments, assist with prize redemptions, and contribute to an environment full of family fun and excitement. This position is ideal for first-time job seekers or those looking to build a career in the hospitality and entertainment industry. The company strongly promotes internal growth, with over 60% of managers having been promoted from within, reflecting a commitment to career advancement opportunities. Cashiers benefit from cross-training across various roles, which empowers them with diverse skills and allows them to provide exceptional service anywhere in the establishment. The role includes flexible scheduling, making it accommodating for students or those seeking part-time work.

An innovative feature of employment at Chuck E. Cheese is the "Work Today, Get Paid Tomorrow" program, which allows employees to access their earned wages promptly rather than waiting for the traditional pay schedule. Compensation is competitive, with a commission structure rewarding membership and Fun Pass sales, paid bi-weekly subject to state laws. The company also offers a comprehensive benefits package, including medical, dental, vision, life, disability insurance, and a 401(k) retirement savings plan for eligible employees in the United States. Additional perks include a 50% discount on meals during shifts, scholarship opportunities, an employee referral program, and the CEC Cares Fund to assist employees during emergencies.

Essential to the role are physical capabilities such as the ability to lift or carry objects weighing up to 50 pounds and to perform activities like standing, bending, kneeling, reaching, pushing, pulling, walking, and squatting during shifts. The work environment features flashing lights, mechanical parts, and loud noises, typical of a lively entertainment venue. CEC Entertainment maintains rigorous health and sanitation standards to ensure the safety of both guests and team members, adhering to or surpassing local regulatory requirements.

The company values diversity and inclusion, striving to reflect the varied backgrounds of the families it serves. It is an Equal Opportunity Employer and embraces applicants regardless of race, gender identity, sexual orientation, national origin, disability, veteran status, or any other federally or locally protected class. Overall, the Cashier role at Chuck E. Cheese offers a vibrant, supportive, and growth-oriented workplace where employees can enjoy flexibility, engaging work, and meaningful benefits while contributing to memorable guest experiences.

Job Requirements

  • Be at least 15 years of age
  • available to work various shifts
  • ability to lift or carry objects weighing up to 50 pounds
  • ability to stand, bend, kneel, reach, push, pull, walk, and squat during scheduled shifts
  • energetic and enthusiastic personality
  • excellent customer service skills

Job Qualifications

  • Excellent customer service skills
  • energetic and enthusiastic personality
  • ability to work various shifts
  • good communication skills
  • ability to handle job stress and interact effectively with guests and co-workers
  • willingness to learn and be cross-trained in different positions

Job Duties

  • Take guest orders
  • process payments accurately
  • assist guests with prize redemptions
  • provide excellent customer service
  • maintain cleanliness and organization of the cashier area
  • support team members across various tasks as needed
  • handle guest inquiries and resolve concerns

Job Criteria

Experience

Entry Level (1-2 years)


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