Cashier, Beverly Hills Flagship

Santa Monica, CA, USA|

Job Overview

Compensation

Hourly

Range $24.76 - $27.00

Benefits

Commission

bonus incentives

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

Disability insurance

Paid Time Off

Paid parental leave

401(k) retirement plan

Profit sharing

flexible spending accounts

Fitness Reimbursement

voluntary life insurance

product discount

Employee assistance program (EAP)

Access to wellness apps and support resources

Job Description

Herms Beverly Hills Flagship Boutique, established in 1972, is a prestigious luxury retail establishment recognized for delivering exceptional service as part of the Western Region network. The boutique represents Herms' dedication to fashion, craftsmanship, and unparalleled customer experiences. Renowned globally for its meticulous artisanal products, Herms combines timeless elegance with modern luxury, offering clients an exclusive shopping environment that reflects the brand's heritage and commitment to quality. Employing a team of passionate professionals, the boutique thrives in a fast-paced environment where the client journey is prioritized at every touchpoint, ensuring a distinguished and memorable shopping experience that embodies the Herms standard of service.

The Cashier role at Herms Beverly Hills Flagship Boutique serves a critical function within the front of house operations. Reporting directly to the Operations Director, this position collaborates closely with both the sales and selling support teams to underpin a seamless client experience. The Cashier is entrusted with the responsibility of managing transactional accuracy, including processing sales, repairs, payments, and client verifications within the point-of-sale (POS) system. Beyond routine transactional duties, the role encompasses administrative support for after-sales services, crucial to maintaining client satisfaction post-purchase. This position demands proficiency in cash handling, numerical accuracy, and adherence to company policies, complementing the boutique's high standards of customer interaction and operational integrity. The position offers an hourly compensation range from $24.76 to $27.00, with remuneration adjusted according to experience and job location.

In addition to transactional duties, the Cashier plays a pivotal role in fostering a collaborative team environment, supporting general store operations, and ensuring that the final stage of the client journey reflects Herms' values of service excellence and sophistication. The role is structured without supervisory, budgetary, or decision-making responsibilities, allowing the incumbent to concentrate on the accuracy of financial processes and superior client engagement. Herms commits not only to its clientele but also to its employees by offering comprehensive benefits aimed at supporting their wellbeing, professional growth, and work-life balance. Embracing diversity and inclusion, Herms cultivates a workplace environment where uniqueness is celebrated and employees are empowered to thrive authentically. This Cashier position is an exceptional opportunity for individuals passionate about luxury retail and exemplary client service, looking to contribute to a brand synonymous with refined quality and artisanal mastery.

Job Requirements

High school diploma or equivalent
Minimum one year of retail experience preferably in luxury environment
Proficiency in using cash registers or POS systems
Strong numerical skills and attention to detail
Demonstrated customer service skills
Ability to multi-task and manage time effectively
Effective communication skills
Physical ability to lift 0-25 lbs without assistance

Job Qualifications

One year retail experience in a luxury environment preferred
Strong communication skills
Knowledge of operating cash register or point-of-sale terminal
Good numerical sense detail-oriented high levels of integrity and meticulous in payment handling
Cash handling experience strongly preferred
Customer service oriented
Ability to multi-task
Strong organizational skills
Computer skills Microsoft Office
Ability to handle difficult situations with grace compassion and composure
Ability to lift between 0-25 lbs without assistance

Job Duties

Accurately record point of sales transaction at the register processing sales sends repairs assist in preparation of opening and closing procedures with management
Consistently provide high levels of service to clients within the Herms standard of service prompt and friendly greeting offer to assist and answer questions and assistance with wrapping and packaging at point of sale
Support the Sales Team to serve clients by providing cashier service and support as required
Process payment transactions such as cash credit card and other applicable forms with a high level of compliance and accuracy
Process multiple types of transactional requests such as returns exchanges refunds and tax refunds according to the company policies and guidelines
Reconciliation of daily transactions with cash and other forms of balances ensuring adequate cash flow in counters verifying the amounts at the beginning and end of shifts
Input transaction and client information on the system and invoices accurately
Assist in preparing daily cashier report
Answer phones in a timely manner and exhibit friendly and appropriate customer service
Support general store operations and other ad hoc duties as assigned
Promote teamwork and work closely with the store team