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Cashier (Bartender/Barista)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $24.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Health Savings Account with Company Match
401(k) retirement plan with company match
Paid vacation
paid sick days
Sonesta Hotel Discounts
educational assistance
Paid parental leave
Company paid life insurance
company paid short term disability insurance
company paid long term disability insurance
employee perks
Employee Discounts
hospital indemnity
critical illness insurance
accident insurance

Job Description

Sonesta International Hotels is recognized as the 8th largest hotel company in the United States, experiencing rapid growth and expanding its presence across the hospitality industry. With a diverse portfolio that blends full-service and focused hotels across major cities, Sonesta offers travelers a broad range of accommodations and experiences. The company uniquely manages an extensive collection of owned, managed, and franchised properties, making its brand a prominent fixture in over 1000 properties across eight countries. Rooted deeply in the human side of hospitality, Sonesta prioritizes delivering passionate service, cultivating loyalty with purpose, and creating meaningful guest experiences that connect on a personal level. As a result, Sonesta stands for quality, value, and outstanding hospitality in every guest interaction and each stay.

The position available is for a Cashier (Bartender/Barista) who will play a pivotal role in providing exceptional beverage service to hotel guests and visitors. This role involves preparing and serving a range of hot and cold beverages, including coffee, espresso drinks, blended coffees, teas, and alcoholic beverages. Additionally, the Cashier is responsible for taking orders and serving baked goods and sandwiches, ensuring guests receive a high standard of quality and customer service. Working within the vibrant atmosphere of Sonesta’s properties, the individual in this role will be expected to employ upselling and suggestive selling techniques, enhance the customer experience, and maintain an inviting and clean store environment.

The Cashier (Bartender/Barista) position demands someone with strong communication skills who can engage guests affably and accommodate their needs with professionalism and warmth. The ability to handle point-of-sale equipment efficiently and maintain high volumes of customer interactions is vital. The role requires attention to detail in the preparation of beverages and food items and knowledge of company products to educate and assist customers effectively. This position is full-time and offers a competitive base pay of $24 per hour with wages reflecting the candidate’s experience, knowledge, and skills.

Sonesta emphasizes operational excellence by expecting employees to contribute to the upkeep and physical presentation of the store, manage inventory, and uphold safety and sanitation standards. The Cashier operates under the guidance of management but is also empowered to alert management about equipment issues or necessary operational improvements. The role necessitates working various shifts, including nights, weekends, and holidays, consistent with hospitality industry norms. Sonesta values teamwork and looks for candidates who are adaptable, customer-focused, and committed to sustaining the brand's reputable service standards.

Joining Sonesta means becoming part of a dynamic hospitality team dedicated to innovation and growth on a global scale. Employees benefit from structured training programs that enhance product knowledge and service capabilities, along with opportunities for professional development. The role is ideal for individuals seeking to build a long-term career in hospitality, working with a respected leader in the hotel industry that values inclusiveness, respect, and equal opportunity for all employees.

Job Requirements

  • High School Diploma or equivalent
  • food handler certificate required
  • TIPS alcohol certification
  • minimum one year experience as a cashier, bartender, or barista
  • must speak, read, and understand English fluently
  • ability to work nights, weekends, and holidays
  • ability to lift approximately 15 pounds
  • ability to perform safety and emergency procedures
  • ability to bend, squat, kneel, climb, and reach
  • ability to perform repetitive fine motor skills
  • ability to work in extreme temperatures
  • ability to communicate clearly with guests
  • ability to perform basic arithmetic
  • ability to sustain high public contact and provide excellent customer service

Job Qualifications

  • High School Diploma or equivalent
  • food handler certificate
  • TIPS alcohol certification
  • minimum one year of experience as a cashier, bartender, or barista
  • prior customer service experience preferred
  • fluent English speaking, reading, and comprehension
  • strong interpersonal and communication skills
  • ability to perform basic arithmetic and use point-of-sale systems
  • knowledge of beverage preparation and food safety

Job Duties

  • Prepare and serve hot and cold beverages such as coffee, espresso drinks, blended coffees, teas, and alcohol beverages
  • take orders and serve baked goods and sandwiches
  • use upselling and suggestive selling techniques
  • deliver excellent customer service with an affable and accommodating attitude
  • ensure the cleanliness and upkeep of the store and counter area
  • operate point-of-sale equipment efficiently
  • replenish pastry case and store back stock to maintain freshness
  • follow opening, closing, and shift-change procedures
  • communicate clearly with guests about menu items and service timings
  • alert management about operational needs or equipment failures
  • assist in training new employees

Job Criteria

Experience

No experience required


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