Job Overview
Compensation
Salary
Range $43,000.00 - $58,000.00
Benefits
Medical insurance
Vision Insurance
401k with employer match
Life insurance
meals
Paid Time Off
Reduced workday hours
Job Description
Chukchansi Gold Resort & Casino is recognized as California's premier integrated resort, offering world-class entertainment, exciting gaming options, and luxurious accommodations. Located in the heart of California's scenic valley, it welcomes thousands of guests annually who seek top-tier hospitality and memorable experiences. The resort has earned the distinction of being the Valley's No. 1 best local employer, demonstrating its commitment to outstanding workplace culture and employee satisfaction.
Chukchansi Gold stands out as a leader in providing excellent benefits and competitive wages to its team members. The company is dedicated to not only attracting but also retaining the best talent by offering an exceptional benefits package valued between $43,000 to $58,000 annually. These benefits include medical and vision insurance, a 401K plan with employer match and immediate vesting, life insurance, meals, reduced workday hours, and paid time off, among others. Additionally, employees enjoy exclusive perks such as free or discounted meals in the Team Dining Room, holiday gifts and raffles, and various membership and entertainment discounts including Costco memberships, Monterey Bay Aquarium visits, Six Flags, Verizon Wireless, and Chukchansi Park.
The position available is centered on delivering outstanding guest service by handling guest check money transactions in a prompt, courteous, and professional manner. This role plays a crucial part in maintaining the smooth operation of the food and beverage services within the resort. Team members in this role act as a key point of contact for guests, ensuring payment processes are executed with accuracy and efficiency while adhering strictly to the company’s cash control policies and health and safety standards.
The successful candidate will demonstrate excellent interpersonal skills and a strong commitment to guest satisfaction. This person will consistently deliver exceptional customer service, addressing guest inquiries and concerns with tact and diplomacy, and escalating issues to management when necessary. Being an effective team player is essential, as the role requires working collaboratively with servers, bus persons, cooks, and supervisors to uphold the highest standards of guest service and operational efficiency.
Attention to detail and a thorough understanding of applicable health regulations and food safety certification are critical in this role. The team member must maintain a clean and organized work environment and adhere to all company policies. Candidates should exhibit strong time management skills to maintain productivity and consistently demonstrate professionalism across all areas including appearance, attendance, and ethical behavior.
This role offers an opportunity to be part of a dynamic team within a vibrant resort and casino setting where success is driven by teamwork, customer focus, and operational excellence. Employees who thrive in this environment are those who desire to succeed, support their colleagues, and contribute positively to the overall guest experience. With Chukchansi Gold’s reputation for being a top employer, joining this team is an excellent career move for those seeking growth within the hospitality and gaming industry.
Chukchansi Gold stands out as a leader in providing excellent benefits and competitive wages to its team members. The company is dedicated to not only attracting but also retaining the best talent by offering an exceptional benefits package valued between $43,000 to $58,000 annually. These benefits include medical and vision insurance, a 401K plan with employer match and immediate vesting, life insurance, meals, reduced workday hours, and paid time off, among others. Additionally, employees enjoy exclusive perks such as free or discounted meals in the Team Dining Room, holiday gifts and raffles, and various membership and entertainment discounts including Costco memberships, Monterey Bay Aquarium visits, Six Flags, Verizon Wireless, and Chukchansi Park.
The position available is centered on delivering outstanding guest service by handling guest check money transactions in a prompt, courteous, and professional manner. This role plays a crucial part in maintaining the smooth operation of the food and beverage services within the resort. Team members in this role act as a key point of contact for guests, ensuring payment processes are executed with accuracy and efficiency while adhering strictly to the company’s cash control policies and health and safety standards.
The successful candidate will demonstrate excellent interpersonal skills and a strong commitment to guest satisfaction. This person will consistently deliver exceptional customer service, addressing guest inquiries and concerns with tact and diplomacy, and escalating issues to management when necessary. Being an effective team player is essential, as the role requires working collaboratively with servers, bus persons, cooks, and supervisors to uphold the highest standards of guest service and operational efficiency.
Attention to detail and a thorough understanding of applicable health regulations and food safety certification are critical in this role. The team member must maintain a clean and organized work environment and adhere to all company policies. Candidates should exhibit strong time management skills to maintain productivity and consistently demonstrate professionalism across all areas including appearance, attendance, and ethical behavior.
This role offers an opportunity to be part of a dynamic team within a vibrant resort and casino setting where success is driven by teamwork, customer focus, and operational excellence. Employees who thrive in this environment are those who desire to succeed, support their colleagues, and contribute positively to the overall guest experience. With Chukchansi Gold’s reputation for being a top employer, joining this team is an excellent career move for those seeking growth within the hospitality and gaming industry.
Job Requirements
- High School Diploma or GED
- previous cashier experience preferred
- strong interpersonal and communication skills
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to present information effectively in one-on-one and group situations
- ability to calculate discounts and perform basic arithmetic
- ability to apply common sense to carry out instructions
- ability to resolve problems with concrete variables
- physical ability to stand frequently, use hands, talk, hear, walk, and reach
- occasionally lift or move up to 25 pounds
- ability to maintain close, distance, color, peripheral vision, depth perception, and focus
- willingness to work in a moderate to loud noise environment with exposure to smoke on the casino floor
Job Qualifications
- High School Diploma or GED
- previous cashier experience preferred
- strong interpersonal and communication skills
- ability to read and comprehend simple instructions and correspondence
- ability to effectively present information in one-on-one and small group situations
- ability to calculate figures and amounts such as discounts
- ability to add, subtract, multiply, and divide using whole numbers
- ability to apply common sense understanding to carry out detailed but uninvolved instructions
- ability to deal with problems involving concrete variables in standardized situations
Job Duties
- Interact effectively with the public and Team Members
- perform excellent customer service at all times
- receive payment from food and beverage Guests, make changes and issue receipts promptly and courteously
- adhere to established cash control policies and procedures
- answer Guest questions and direct concerns to appropriate management
- advise Guests of waiting time and recommend beverage outlets
- handle Guest complaints and resolve them quickly and courteously
- assist in maintaining standards of health, safety, and sanitation
- participate as a team member with food servers, bus persons, cooks, supervisors, and other Team Members to ensure smooth operation
- maintain compliance with health and sanitation regulations and food safety certification
- maintain a consistent and regular attendance record
- perform any reasonable request made by management
Job Criteria
Experience
No experience required
Job Location
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