Torchy's Tacos logo

Cashier & Runner

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $11.00
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Work Schedule

Flexible
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Benefits

hourly wage
tip share
flexible schedules
Food discount
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off

Job Description

Torchy's Tacos is a renowned restaurant chain that began its flavorful journey in Austin, Texas, in 2006. It started with a simple idea, a passionate executive chef, and a single food trailer. Throughout the years, Torchy's has grown to become a beloved presence nationally operating multiple restaurant locations across the United States. Known for its bold flavors, innovative taco offerings, and commitment to quality, Torchy's Tacos blends Tex-Mex cuisine with a commitment to providing an exceptional guest experience. The brand is recognized for its vibrant atmosphere, creative menu selections, and a strong culture centered around hospitality and community. Every location embodies a fun, welcoming environment where guests can enjoy delicious food in a casual setting. Torchy's combines culinary innovation with genuine hospitality to create a unique dining experience that invites repeat visits.

The role of Cashier/Runner at Torchy's Tacos is an essential part of the hospitality team, directly impacting the customer experience from the moment guests walk in until their visit concludes. This position goes beyond simple order-taking and food delivery; it requires an outgoing, friendly individual who acts as the heart and soul of the guest's dining journey. As a Cashier/Runner, you will greet guests with a warm smile, take their orders using point-of-sale systems efficiently, and provide personalized recommendations based on the menu and current promotions. You will also run food to tables promptly, ensuring accuracy and quality in every order served.

This role demands excellent communication skills and attentive listening to anticipate guests' needs and preferences. You are responsible for maintaining a clean, organized environment in all guest-facing areas, which enhances the overall dining atmosphere. Cooperation and teamwork with kitchen staff, managers, and fellow hospitality members are vital to address any issues promptly and ensure seamless service. Flexibility and adaptability in a fast-paced, dynamic restaurant setting are important qualities for success in this role. Torchy's offers a competitive hourly wage of 11 dollars plus tip share, flexible scheduling options, and opportunities to benefit from medical, dental, vision coverage, and a 401(k) plan for full-time employees. The culture emphasizes care, support, and growth, making it a rewarding career choice for enthusiastic individuals passionate about hospitality and food service.

Job Requirements

  • Strong verbal communication skills
  • Availability to work a flexible schedule
  • Must meet state and local requirements for Food Handler's and Alcohol Server certifications
  • Certification must be obtained by the first day or within the required timeline
  • Ability to lift, push, pull or carry objects up to 40 lbs
  • Ability to stand and walk for long periods
  • Ability to bend, stretch, twist, or reach for objects on shelves

Job Qualifications

  • Strong verbal communication skills
  • Ability to learn and maintain menu knowledge
  • Experience in customer service preferred
  • Familiarity with point-of-sale systems preferred
  • Ability to work as part of a team
  • Friendly and outgoing personality

Job Duties

  • Greet guests and take orders accurately using point-of-sale systems
  • Provide outstanding hospitality to make guests feel welcomed and valued
  • Run food to tables promptly and ensure order accuracy
  • Maintain cleanliness and organization in guest-facing areas
  • Offer refills on chips and drinks proactively
  • Work collaboratively with managers and kitchen staff to resolve issues
  • Perform additional duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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