Cashier and Customer Service Associate - Brooklyn, NY

P.C. Richard & Son is a well-established retail company known for offering a wide range of consumer electronics, appliances, and home products. With a strong presence in the retail market, P.C. Richard & Son prides itself on providing excellent customer service, quality products, and a comprehensive shopping experience to its customers. Operating primarily through its retail showrooms and offices, the company fosters a dynamic working environment that values teamwork, integrity, and professional growth. The company is also committed to diversity and inclusion, ensuring equal employment opportunities for all individuals. Located in Brooklyn, NY, P.C. Richard & Son is currently seeking dedicated and customer-focused individuals to join their team as Cashier & Customer Service Associates on a part-time basis. This position is ideal for candidates who thrive in a fast-paced retail setting and enjoy engaging with customers both in person and over the phone.

The Cashier & Customer Service Associate role at P.C. Richard & Son encompasses a variety of clerical and customer service duties critical to the smooth operation of the retail showroom office. Employees in this position are responsible for delivering exceptional service to customers, addressing inquiries, and processing transactions efficiently. The role involves handling heavy phone work, including answering incoming calls and making outbound calls to customers to confirm order statuses, deliveries, and product services. In addition, associates operate and balance computerized cash registers, ensuring accuracy and proper handling of cash transactions.

Furthermore, the position requires data entry duties utilizing the company’s computerized point of sale system and other software programs to assist in processing sales orders and managing customer inquiries. Flexibility in working hours is essential as the role demands availability for retail schedules, which include evenings, weekends, and holidays. Successful candidates should be adept at multitasking in a fast-paced team environment and possess outstanding communication and customer service skills. Those with previous cashier and computer experience will find this role aligns well with their skill set.

The hourly wage for this part-time position ranges from $17.50 to $18.00, reflecting a competitive compensation package for those starting or continuing their careers in retail services. Beyond salary, P.C. Richard & Son offers a comprehensive benefits package that includes health plan options with coverage for employees and their families if applicable, health savings accounts, voluntary vision and dental plans, life and supplemental insurance programs, a 401k retirement savings plan featuring a discretionary annual company match, flexible spending accounts, employee discounts, and generous paid time off benefits including vacation and sick leave.

This opportunity is suitable for individuals seeking an entry-level position in clerical and customer service roles within a reputable retail environment. Working onsite in Brooklyn, NY, associates play a key role in maintaining the company’s standard of excellence and supporting customers through every stage of their purchasing experience. With recommended skills such as customer service, data entry, retailing, sales order management, sales till operation, and effective team working, this role offers a valuable chance to develop professionally while contributing meaningfully to the organization’s success.