Job Overview

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Compensation

Hourly
Range $17.90 - $25.11
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
flexible schedule

Job Description

The hiring company is a well-established retail store that focuses on delivering an exceptional customer experience through outstanding service and a commitment to safety, respect, and inclusivity. This organization prides itself on creating a welcoming and clean environment that encourages customers to return by consistently demonstrating core values such as honesty, integrity, diversity, inclusion, and safety of others. As a company dedicated to these principles, it ensures that every team member plays a vital role in maintaining the positive reputation achieved through high standards of customer interaction and operational excellence.

This particular role being offered is that of a Cashier/Checker, a key position within the retail environment responsible for direct customer engagement. The employment type is likely full-time or part-time with competitive pay reflective of the market standards. The Cashier/Checker is tasked with several responsibilities that contribute significantly to the seamless operation of checkout lanes while ensuring a positive shopping experience for every customer. This role demands a high level of accuracy, efficiency, and integrity as employees must handle numerous types of transactions including cash, checks, credit, debit, SNAP EBT, WIC, and coupons according to company policies. It also involves being knowledgeable about product sales restrictions and adhering to all food safety and regulatory procedures.

In addition to transaction processing, the position requires vigilance in loss prevention and inventory accuracy by adhering to limits on cash shortages and overages and promptly reporting any pricing discrepancies. The Cashier/Checker must be proactive in customer service, welcoming customers, answering product questions, and offering assistance to a diverse range of shoppers including minors, individuals with special needs, and older adults. The role is situated within a fast-paced, sometimes stressful environment that requires excellent communication skills, conflict resolution abilities, and cooperation with fellow employees to foster a safe and efficient workplace.

The ideal candidate possesses prior customer service experience and may have worked previously as a bagger or courtesy clerk, bringing familiarity with retail operations. Basic math skills are crucial for managing transactions accurately. This position also emphasizes adherence to local, state, and federal laws as well as company policies and procedures. Safety is a priority, with employees expected to comply with safety programs, report unsafe conditions, and perform preventive maintenance tasks to ensure equipment functionality.

Overall, this Cashier/Checker role offers a rewarding opportunity for individuals who are passionate about creating outstanding customer experiences and who align with the company values focused on respect, honesty, safety, and community involvement. Joining this team means becoming part of an organization that is committed to employee development, excellent service, and an inclusive, supportive workplace culture.

Job Requirements

  • Customer service experience
  • effective communication skills
  • knowledge of basic math
  • ability to adhere to company policies and procedures
  • ability to work in a fast-paced environment
  • ability to manage conflict in a reasonable manner
  • ability to act with honesty and integrity
  • ability to follow directions
  • ability to provide assistance to diverse customer groups
  • must be able to perform essential job functions with or without accommodation

Job Qualifications

  • Customer service experience
  • prior experience as a bagger or courtesy clerk preferred
  • effective communication skills
  • knowledge of basic math including counting, addition, and subtraction
  • ability to work cooperatively in a fast-paced environment
  • conflict management skills
  • ability to follow directions and seek assistance when necessary
  • understanding of point-of-sale systems
  • commitment to safety and regulatory compliance

Job Duties

  • Greet and engage customers actively
  • process customer transactions quickly and accurately
  • handle various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, coupons
  • adhere to company policies on restricted sale items
  • report pricing discrepancies
  • follow policies for postage stamps, gift cards, and coupons
  • stay updated on current and seasonal promotions
  • comply with all food safety regulations
  • identify and report unsafe conditions
  • perform preventive maintenance checks
  • provide product information and customer assistance
  • adhere to laws and company guidelines
  • manage conflict cooperatively
  • act with honesty and integrity regarding information

Job Criteria

Experience

No experience required


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