Job Overview

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Compensation

Hourly
Range $19.40 - $25.11
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
flexible schedule
Career development opportunities

Job Description

This position is with a dynamic retail company focused on creating a remarkable customer shopping experience through exceptional service and proactive engagement. The company is firmly committed to maintaining a safe, welcoming environment where customers feel valued, appreciated, and encouraged to return. Their core values emphasize respect, honesty, integrity, diversity, inclusion, and safety, which form the foundation of every interaction with customers and team members alike. Dedicated to these principles, the organization continuously seeks team members who share its passion for outstanding customer service and teamwork.

The role of Cashier/Checker is pivotal in delivering a seamless and pleasant shopping experience for customers. As a frontline representative of the company, the successful candidate is expected to be visibly present, warmly greeting customers as they enter the checkout lanes and providing timely and efficient assistance throughout the transaction process. This position requires a person who can combine swift, accurate processing of customer purchases with a customer-first attitude, ensuring every individual leaves satisfied. In addition to handling a wide variety of payment methods including cash, checks, credit/debit cards, SNAP EBT, WIC, and coupons, the Cashier/Checker must also be proficient with the Point of Sale (POS) system and able to navigate the complexities of loyalty offers, rain checks, and related checkout procedures.

In this role, attention to detail and integrity are paramount. The Cashier/Checker is responsible for adhering to company policies concerning restricted sales such as alcohol and tobacco products, as well as monitoring cash limits to minimize shortages or overages. This conscientious approach helps protect the company from losses and supports overall operational efficiency. Beyond handling transactions, the candidate will also be involved in reporting pricing discrepancies, complying with food safety regulations, participating in preventive maintenance checks, and supporting store safety programs by identifying hazards and reporting them to management.

Strong communication skills and the ability to manage conflict calmly and professionally are essential due to the fast-paced, sometimes stressful retail environment. The ideal candidate must demonstrate flexibility, cooperation, and problem-solving skills while interacting with diverse customer groups, including minors, older adults, and individuals with special needs. A cooperative team spirit and readiness to seek assistance when needed help resolve challenges effectively while maintaining the company’s reputation for integrity and respect.

This position is continuously open for applications, indicating a commitment to finding the right talent that aligns with the company’s values and operational needs. Interested candidates should understand that this role demands a balance of speed, accuracy, customer service excellence, and ethical standards, offering a rewarding opportunity for individuals passionate about creating a positive impact in a retail setting. Employment type is typically part-time or full-time based on the company’s operational requirements, and salary is commensurate with experience and competitive within the retail industry. This opportunity not only offers the potential for career growth but also the chance to be part of a respected and community-focused retail institution dedicated to service excellence and a supportive workplace environment.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Ability to follow directions and seek assistance when necessary
  • Ability to work cooperatively in a high-paced and sometimes stressful environment
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to act with honesty and integrity regarding customer and business information
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Prior experience as a bagger or courtesy clerk is preferred
  • Ability to work cooperatively in a high-paced environment
  • Ability to manage conflict in a reasonable and nonconfrontational manner
  • Ability to act with honesty and integrity
  • Ability to follow directions and seek assistance when necessary
  • Commitment to company core values of respect, honesty, integrity, diversity, inclusion, and safety

Job Duties

  • Be visible and actively greet, engage and assist customers
  • Process customer transactions quickly, accurately, and efficiently
  • Handle various tenders including cash, checks, credit, debit, SNAP EBT, Offline SNAP EBT, WIC, rain checks, complex loyalty offers, coupons according to company policy
  • Adhere to company limits on cash shortages and overages and control loss
  • Understand and follow guidelines on restricted sale items such as alcohol, tobacco, DVDs
  • Report pricing discrepancies to the Scan Coordinator
  • Follow established policies and procedures for postage stamps, gift cards, and coupons
  • Stay current with present, future, seasonal and special ads
  • Adhere to all food safety regulations and guidelines
  • Comply with safety procedures, identify unsafe conditions, accidents, or issues and notify store management
  • Inspect equipment and notify appropriate department or store manager of repair needs
  • Create a welcoming environment by answering product questions
  • Adhere to local, state, and federal laws and company guidelines
  • Work cooperatively in fast-paced and stressful environments
  • Manage conflict reasonably and cooperatively
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance to resolve issues
  • Provide support through direct interaction with minors, individuals with special needs, and older adults
  • Perform essential functions with or without reasonable accommodation

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