Job Overview

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Compensation

Hourly
Range $17.38 - $26.15
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Benefits

Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule

Job Description

The hiring establishment is a reputable retail grocery store dedicated to providing an exceptional shopping experience for its customers. As a vital part of the retail industry, this company focuses on delivering high-quality products and outstanding customer service to the local community. The store has built a strong reputation based on its core values, including respect, honesty, integrity, diversity, inclusion, and the safety of others. These values are deeply ingrained in the company culture and are essential for maintaining a welcoming and supportive environment for both customers and employees alike. This retail store offers a clean, safe, and friendly atmosphere encouraging customers to return frequently, establishing long-lasting customer relationships and loyalty.

The current opportunity is for a Cashier/Checker position, an entry-level role essential for creating outstanding customer experiences through exceptional service. This role involves engaging with customers directly, ensuring their seamless and enjoyable shopping experience. The Cashier/Checker is responsible for processing customer transactions accurately and efficiently using the Point of Sale (POS) system while handling various payment methods, including cash, credit, debit, checks, and government assistance programs like SNAP EBT and WIC. The position requires strong communication skills to greet, assist, and engage customers actively, reflecting the company's welcoming environment and commitment to customer satisfaction.

Besides transaction processing, the role mandates adherence to company policies regarding restricted sales items such as alcohol, tobacco, and DVDs, and reporting any pricing discrepancies to maintain pricing accuracy. Understanding and following food safety regulations and store safety programs are also key components, contributing to maintaining a safe shopping and working environment. The Cashier/Checker supports loss prevention efforts by monitoring cash shortages or overages and working honestly to control any loss.

Additional responsibilities include following procedures for postage stamps, gift cards, and coupons, staying informed on current and seasonal promotions, and providing support to diverse customer groups, including minors, individuals with special needs, and older adults. This role requires the ability to handle conflict reasonably and cooperatively while upholding integrity regarding customer and business information. Furthermore, the capacity to work effectively in a fast-paced and sometimes stressful environment, along with the willingness to seek assistance to resolve customer and business issues, makes this role critical to successful store operations.

This Cashier/Checker position is an excellent opportunity for individuals with prior customer service experience who wish to develop their retail skills further. The role is part-time or full-time depending on store needs and candidates' availability. The company accepts applications continuously, reviewing submissions regularly to find candidates who align with organizational priorities and qualifications. This open and inclusive hiring process demonstrates the store's commitment to diversity and equal employment opportunities.

This position not only offers an essential role within the store but also a chance to thrive in a customer-centered environment. Employees benefit from working in a team-oriented workplace where respect, honesty, and safety are paramount. Overall, this job allows individuals to grow professionally while contributing directly to a positive customer experience and the broader community's well-being.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Ability to work cooperatively in high-paced environment
  • Ability to manage conflict in a reasonable and nonconfrontational manner
  • Ability to act with honesty and integrity
  • Ability to follow directions and seek assistance when necessary
  • Must be able to perform essential functions with or without reasonable accommodation

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Ability to work cooperatively in high-paced environment
  • Ability to manage conflict in a reasonable and nonconfrontational manner
  • Ability to act with honesty and integrity
  • Ability to follow directions and seek assistance when necessary
  • Previous experience as a Bagger or Courtesy Clerk is desired

Job Duties

  • Create an outstanding customer experience through exceptional service
  • Establish and maintain a safe and clean environment
  • Demonstrate company's core values of respect, honesty, integrity, diversity, inclusion, and safety
  • Greet, engage, and assist customers actively
  • Process customer transactions quickly, accurately, and efficiently using POS system
  • Handle various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, and coupons
  • Monitor and control cash shortages and overages to prevent loss
  • Adhere to guidelines on restricted sale items such as alcohol and tobacco
  • Report pricing discrepancies to the Scan Coordinator
  • Follow policies for postage stamps, gift cards, and coupons
  • Stay current with present, future, seasonal, and special ads
  • Comply with all food safety regulations and guidelines
  • Reinforce safety programs by complying with safety procedures and reporting unsafe conditions
  • Perform preventative maintenance by inspecting equipment and reporting repair needs
  • Provide support and assistance to minors, individuals with special needs, and older adults
  • Work cooperatively in a fast-paced and sometimes stressful environment
  • Manage conflict reasonably and cooperatively
  • Act with honesty and integrity regarding customer and business information
  • Follow directions and seek assistance when necessary to resolve issues

Job Criteria

Experience

No experience required


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