Job Overview

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Employment Type

Part-time
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Benefits

Healthcare coverage
Dental Insurance
vision coverage
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts

Job Description

Kroger is America's largest grocer, originating from a small Cincinnati grocery store over a century ago and now operating nearly 2,800 stores across 35 states under 28 different brand names. As a major player in the retail grocery industry, Kroger takes great pride in its commitment to bringing together diverse teams with a passion for food and community to fulfill a shared mission to Feed the Human Spirit. The company emphasizes innovation and exceptional customer experiences that nurture not only the customers and communities but also the associates who form the backbone of the brand. Kroger offers opportunities for people who are caring, purpose-driven, and eager to grow, with a variety of roles including part-time positions and career paths that foster continuous development. Associates are valued highly, and Kroger strives to provide the ingredients for success both at work and in life, supporting their employees with comprehensive benefits, flexible scheduling, and numerous opportunities for education and advancement.

The role of Cashier/Checker at Kroger is essential in creating and delivering an outstanding customer experience through exceptional service. This position requires associates to uphold Kroger’s core values of respect, honesty, integrity, diversity, inclusion, and safety while creating a welcoming and safe environment that encourages customers to return. Cashiers are the front line of customer interaction, responsible for processing transactions quickly and accurately while engaging customers positively and assisting them as necessary. The role demands familiarity with the Point of Sale (POS) system and handling various tenders including cash, credit, debit, SNAP EBT, WIC, coupons, and other company-specific payment forms. Adhering to company policies on age-restricted items and loss prevention is crucial. Cashiers also play a role in maintaining food safety compliance, reporting equipment issues, and reinforcing safety protocols.

This position offers broad exposure to Kroger’s customer-centric culture and a range of employee benefits designed to promote wellbeing, career growth, and financial stability. Employees benefit from healthcare coverage, flexible work schedules, paid time off, free counseling, financial coaching, discounts, and substantial support for continuing education with up to $21,000 in tuition reimbursement. Kroger’s workplace fosters growth through industry-leading training programs and diverse career advancement paths. For those passionate about delivering exemplary service in a fast-paced retail environment, the Cashier/Checker role offers an opportunity to be part of a respected and dynamic organization that values its people and community.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Ability to work cooperatively in high-paced environments
  • Ability to manage conflict reasonably and nonconfrontationally
  • Ability to act with honesty and integrity regarding customer and business information
  • Ability to follow directions and seek assistance when necessary
  • Must be able to perform essential functions with or without reasonable accommodation

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math including counting, addition, and subtraction
  • Prior experience as a Bagger or Courtesy Clerk is desirable
  • Ability to work cooperatively in high-paced environments
  • Ability to handle conflict reasonably and nonconfrontationally
  • Integrity in handling customer and business information
  • Ability to follow directions and seek assistance
  • Ability to provide support to diverse customer groups including minors and individuals with special needs

Job Duties

  • Greet and engage customers actively
  • Process customer transactions quickly and accurately through the check lane
  • Handle various tender types including cash, checks, credit, debit, SNAP EBT, WIC, coupons, and loyalty offers according to company policies
  • Adhere to company policies regarding cash shortages, overages, and loss prevention
  • Manage restricted sale items such as alcohol, tobacco, and DVDs in compliance with guidelines
  • Report pricing discrepancies to the Scan Coordinator
  • Follow procedures for postage stamps, gift cards, and coupons
  • Stay updated on current and seasonal promotions
  • Ensure compliance with food safety regulations and guidelines
  • Observe and report unsafe conditions or accidents to management
  • Perform preventive maintenance checks on equipment and report repair needs
  • Create a welcoming environment by assisting customers with product inquiries
  • Adhere to all applicable laws and company guidelines
  • Work cooperatively in a fast-paced and sometimes stressful environment
  • Manage conflict in a reasonable and cooperative manner
  • Maintain honesty and integrity with customer and business information
  • Follow directions and seek help when needed
  • Provide assistance to minors, individuals with special needs, and older adults
  • Perform essential job functions with or without reasonable accommodation

Job Criteria

Experience

No experience required


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