
Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Healthcare coverage
Dental Insurance
Vision Insurance
Paid Time Off
Employee assistance program
Tuition Reimbursement
associate discounts
Job Description
Kroger is the nation's largest grocery retailer, originating from a humble store in Cincinnati over a century ago and now operating nearly 2,800 stores across 35 states under 28 different brand names. As a leading grocer, Kroger is dedicated to not only providing exceptional food products but also fostering a work environment that values respect, honesty, integrity, diversity, inclusion, and the safety of its employees and customers. The company embraces innovation and a community-driven approach, striving to create excellent experiences for customers, employees, and local neighborhoods alike. Kroger is committed to supporting its associates through comprehensive benefits and opportunities for both part-time roles and long-term career growth. Joining Kroger means becoming part of a family focused on feeding the human spirit through dedication, teamwork, and passion for food.
The role of Cashier/Checker at Kroger is a vital position focused on delivering outstanding customer service by creating a welcoming and efficient checkout experience. This position requires attentiveness and accuracy in processing customer transactions while following all company policies and procedures related to cash handling, sales restrictions, and promotions. A Cashier/Checker is responsible for maintaining a clean and safe work environment, adhering to food safety regulations, and engaging with customers to ensure their needs are met. This role offers the opportunity to be at the forefront of Kroger's customer interaction, providing assistance and support while embodying the company’s core values. It is ideal for individuals seeking a rewarding position in a fast-paced retail environment with flexible scheduling and ample opportunities for professional development within America's largest grocer.
The role of Cashier/Checker at Kroger is a vital position focused on delivering outstanding customer service by creating a welcoming and efficient checkout experience. This position requires attentiveness and accuracy in processing customer transactions while following all company policies and procedures related to cash handling, sales restrictions, and promotions. A Cashier/Checker is responsible for maintaining a clean and safe work environment, adhering to food safety regulations, and engaging with customers to ensure their needs are met. This role offers the opportunity to be at the forefront of Kroger's customer interaction, providing assistance and support while embodying the company’s core values. It is ideal for individuals seeking a rewarding position in a fast-paced retail environment with flexible scheduling and ample opportunities for professional development within America's largest grocer.
Job Requirements
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to process transactions using POS systems
- Ability to work in a fast-paced, sometimes stressful environment
- Ability to manage conflict skillfully and cooperatively
- Honesty and integrity in business operations
- Ability to provide customer assistance respectfully
- Ability to perform essential job functions with or without accommodation
Job Qualifications
- Customer service experience
- Effective communication skills
- Knowledge of basic math including counting, addition, and subtraction
- Ability to operate POS systems
- Understanding of company policies on cash handling and restricted sales
- Ability to work cooperatively under pressure
- Skills in conflict management
- Integrity and honesty in business practices
- Ability to provide customer assistance and support
- Willingness to follow directions and seek help when needed
Job Duties
- Greet and engage customers actively and courteously
- Process customer transactions quickly, accurately, and efficiently
- Handle various payment methods including cash, checks, credit, debit, SNAP EBT, and coupons using POS system
- Manage cash shortages and overages honestly and according to company policy
- Enforce guidelines on restricted sales items such as alcohol, tobacco, and DVDs
- Report pricing discrepancies to the Scan Coordinator
- Follow company procedures for postage stamps, gift cards, and coupons
- Stay informed on current, future, seasonal, and special advertisements
- Adhere to all food safety regulations and safety procedures
- Identify and report unsafe conditions or equipment issues to management
- Provide a welcoming environment by assisting customers with product inquiries
- Comply with local, state, and federal laws and company policies
- Work cooperatively in a fast-paced and sometimes stressful environment
- Manage conflict in a calm, reasonable, and cooperative manner
- Maintain integrity in handling customer and business information
- Follow directions and seek assistance when necessary to resolve issues
- Support customers including minors, individuals with special needs, and older adults
- Perform all essential job functions with or without reasonable accommodation
Job Criteria
Experience
No experience required
Job Location
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