Cashier

Michaels is the leading arts and crafts retail chain in North America, operating over 1,300 stores across 49 US states and Canada, alongside a strong online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels offers a comprehensive range of creative products and custom framing services for crafting and celebration enthusiasts. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is committed to fueling the joy of creativity, making it the premier destination for customers seeking high-quality art supplies, framing, and DIY project materials.

The Store Team Member role at Michaels Monona, WI location is a dynamic position centered around delivering an exceptional customer experience while supporting the operational functions of the retail store. This role involves engaging with customers to assist them in shopping and locating products, while ensuring they receive fast and friendly checkout services. Additionally, members in this role participate in merchandise management, including truck unloading, stocking, planogram execution, and maintaining store recovery standards to uphold the company’s Brand Promises.

The position also entails promoting Michaels' Rewards program and Private Label Credit Cards, educating customers about the Voice of Customer survey, and assisting with omnichannel processes such as Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Team Members support shrink and safety programs, adhere strictly to Standard Operating Procedures, and represent the company’s vision and values positively. Cross-training opportunities exist, such as in Custom Framing selling and production, enhancing skill development within the company.

Michaels values respect, positivity, and teamwork, encouraging employees to interact with customers and colleagues professionally and courteously, even in challenging situations. This role requires physical activity including standing for extended periods, bending, lifting, carrying, and occasional ladder use for accessing high shelves or unloading trucks. Work occurs in a public retail environment which is generally climate controlled, with some exceptions like stock rooms and occasional outdoor duties. Shift schedules include nights, weekends, and early mornings. Michaels is an Equal Opportunity Employer and committed to providing reasonable accommodations for individuals with disabilities, fostering an inclusive workplace.

Team members at Michaels benefit from a comprehensive package of support including eligibility (based on position) for a 401(k) plan with employer match, medical, dental, and vision coverage, telemedicine, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. Everyday perks include employee discounts and access to partner discount programs, emphasizing Michaels’ commitment to supporting team members and their families.