Job Overview

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Compensation

Hourly
Range $14.60 - $20.85
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career advancement opportunities

Job Description

Our company operates in the retail grocery sector, committed to delivering exceptional service and high-quality customer experiences in a welcoming and safe environment. We pride ourselves on upholding strong core values such as respect, honesty, integrity, diversity, inclusion, and safety which are deeply embedded in our daily operations and interactions with customers and team members alike. Our mission is to ensure every customer feels valued and appreciated while shopping with us, creating a positive impact that encourages repeat visits and fosters community trust. With an ongoing commitment to safety and cleanliness in all store areas, our team ensures that these standards contribute to a pleasant and secure shopping experience for all patrons.

We are currently seeking dedicated and service-oriented individuals to join our team as Cashiers/Checkers. This role is essential in continuously creating an outstanding customer experience through exceptional service. The position requires a proactive approach in engaging with customers by greeting, assisting, and efficiently processing transactions with accuracy and care. Successful candidates will be proficient in operating Point of Sale (POS) systems, handling various payment methods including cash, checks, credit and debit cards, and specialized programs such as SNAP EBT and WIC. They will also be knowledgeable about company policies related to restricted items, pricing discrepancies, and checkout procedures.

In this role, maintaining accountability and integrity is paramount, especially when it comes to managing cash shortages and adhering to guidelines on restricted sales. Additionally, the Cashier/Checker will contribute to a safe shopping environment by following all food safety regulations and company safety programs, actively identifying hazards, and reporting issues to management. This position also involves supporting customers of all ages and needs, including minors, individuals with special requirements, and older adults, ensuring a friendly and supportive shopping atmosphere.

The ideal candidate will have customer service experience and strong communication skills, combined with basic math abilities to manage transaction processes effectively. Prior experience in similar roles such as a bagger or courtesy clerk is preferred but not essential. This role requires the ability to work efficiently and cooperatively in a dynamic and sometimes fast-paced environment, managing conflict calmly and professionally when it arises. Above all, honesty and integrity in handling customer and business information are critical for success.

As part of our team, you will be joining an organization that values your contribution and offers opportunities for growth and advancement. We continuously accept applications and review candidates regularly, matching applicants to roles that fit their skills and align with our organizational priorities. Being part of our team means you are an integral part of a company dedicated to quality customer service, community values, and a safe workplace for all employees and customers.

Job Requirements

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, and subtraction)
  • Ability to follow directions and seek assistance when necessary
  • Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner
  • Ability to work cooperatively in high paced and sometimes stressful environment
  • Ability to act with honesty and integrity regarding customer and business information
  • Must be able to perform the essential functions of this position with or without reasonable accommodation

Job Qualifications

  • Customer service experience
  • Effective communication skills
  • Knowledge of basic math (counting, addition, subtraction)
  • Ability to follow directions and seek assistance as needed
  • Ability to work cooperatively in a fast-paced environment
  • Ability to manage conflict in a reasonable, nonconfrontational manner
  • Ability to act with honesty and integrity
  • Prior experience as a bagger or courtesy clerk is preferred

Job Duties

  • Greet, engage, and assist customers actively
  • Process customer transactions quickly, accurately, and efficiently at checkout
  • Operate and understand POS system handling various payment methods including cash, checks, credit, debit, SNAP EBT, WIC, and coupons
  • Adhere to company policy on cash shortages, overages, and restricted sale items
  • Report pricing discrepancies to management
  • Follow procedures for postage stamps, gift cards, and coupons
  • Stay current with store promotions and special ads
  • Adhere to all food safety regulations and company safety programs
  • Identify unsafe conditions and notify management
  • Inspect equipment and report repair needs
  • Provide friendly and informative responses to customer inquiries
  • Follow all applicable laws and company guidelines
  • Manage conflict calmly and cooperatively
  • Support customers including minors, individuals with special needs, and older adults
  • Perform essential job functions with or without reasonable accommodation

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