Job Overview

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Compensation

Hourly
Range $15.00 - $15.50
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Benefits

associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Pet insurance
legal insurance
credit union
Referral bonuses
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
HSA
health care FSA
Life insurance
short term disability
long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick leave
Auto insurance discounts
Home insurance discounts
scholarship program
Adoption assistance

Job Description

TJ Maxx is a leading off-price retailer and a member of the TJX Companies, which is recognized as a Fortune 100 company and the world’s largest off-price apparel and home fashions retailer. The company operates in numerous countries through its well-known brands, including TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, providing customers with incredible value on up-to-date and branded merchandise. TJ Maxx's business model revolves around offering high-quality products at prices significantly lower than those typically found in traditional department stores. This is achieved through their off-price retail strategy that emphasizes flexibility, variety, and responsiveness to changing market trends.

TJX Companies foster a vibrant, inclusive, and collaborative work environment that prioritizes employee development and engagement. Employees work collaboratively in various settings, including global home offices, distribution centers, and retail stores worldwide. The culture promotes integrity, respect, and honesty, creating a positive workplace atmosphere where every team member has an opportunity to grow and contribute meaningfully.

The role of a retail associate at TJ Maxx is critical to enhancing the customer experience and maintaining the operational excellence of the store. This full-time position involves engaging proactively with customers, delivering exceptional service by embodying TJX’s customer experience principles, and ensuring that every visitor leaves with a positive impression. The associate is responsible for maintaining a clean, organized, and safe store environment, which reflects the company’s commitment to quality and customer satisfaction. Responsibilities may also extend to being cross-trained across multiple areas of the store to meet business needs efficiently.

A retail associate at TJ Maxx will be at the forefront of promoting the store's loyalty and credit programs, accurately processing transactions, managing merchandise preparation, and participating actively in store recovery processes throughout the day. Adherence to loss prevention practices, operational standards, and labor laws is mandatory, ensuring both customer and employee safety and security. The role requires readiness to adapt to changing directions and unexpected situations with professionalism, teamwork, and a customer-first mindset.

Located at 1009 West Lane Rd, USA TJ Maxx Store 0352 in Machesney Park, IL, this opportunity offers a competitive starting wage ranging from $15.00 to $15.50 per hour, with actual pay determined by the candidate’s skills, experience, and qualifications. In addition, TJ Maxx offers a generous benefits package, inclusive of health, dental, vision, and 401(k) plans, among others. Candidates will thrive in an environment that supports career advancement, providing them with resources and opportunities to build skills relevant to retail and customer service careers. TJ Maxx is an equal opportunity employer and is committed to diversity and inclusion, offering reasonable accommodations to qualified individuals with disabilities.

Job Requirements

  • high school diploma or equivalent
  • previous retail or customer service experience preferred
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand for extended periods
  • ability to handle multiple tasks simultaneously
  • capable of lifting up to 50 pounds with or without reasonable accommodation
  • ability to follow company policies and procedures
  • strong interpersonal and communication skills
  • legal authorization to work in the United States

Job Qualifications

  • possesses excellent customer service skills
  • able to work a flexible schedule to support business needs
  • possesses strong communication and organizational skills with attention to detail
  • capable of multi-tasking
  • able to respond appropriately to changes in direction or unexpected situations
  • capable of lifting heavy objects with or without reasonable accommodation
  • works effectively with peers and supervisors
  • retail customer experience preferred

Job Duties

  • role models established customer experience practices with internal and external customers
  • supports and embodies a positive store culture through honesty, integrity, and respect
  • accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • promotes credit and loyalty programs
  • maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • initiates and participates in store recovery as needed throughout the day
  • maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • provides and accepts recognition and constructive feedback
  • adheres to all labor laws, policies, and procedures
  • supports and participates in store shrink reduction goals and programs
  • participates in safety awareness and maintains a safe environment
  • other duties as assigned

Job Criteria

Experience

No experience required


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