
Job Overview
Compensation
Hourly
Range $12.75 - $13.25
Benefits
associate discount
EAP
smoking cessation
bereavement
401(k) Associate contributions
child care discounts
cell phone discounts
Job Description
TJX Companies is a Fortune 100 company recognized as the world’s leading off-price retailer, operating a vibrant portfolio of well-known brands including TJ Maxx, Marshalls, HomeGoods, Homesense, Sierra, Winners, and TK Maxx. With a global footprint spanning four major Home Offices, numerous Distribution Centers, and Retail Stores, TJX Companies fosters a diverse and inclusive work environment where employees are empowered to grow both personally and professionally. The company places high value on collaboration, diversity, and employee development, providing abundant opportunities for career advancement and skill enrichment. Working within this dynamic organization means being part of a team that welcomes innovation and embraces change while focusing on delivering exceptional experiences for customers and colleagues alike.
HomeGoods, a part of the TJX Companies family, specializes in home décor, furniture, and accessories offering customers unique and high-quality products at great value. The retail environment is designed to be vibrant and inviting, where teamwork and customer satisfaction are top priorities. This retail setting is fast-paced and ever-changing, requiring team members to be adaptable and dedicated to creating a welcoming shopping experience.
The position available at the HomeGoods store located at 351 South College Road, Wilmington, NC, is an hourly retail role with a starting pay range between $12.75 and $13.25. The actual pay depends on various factors such as relevant skills, experience, and qualifications. This role is essential to the store's success, focusing on delivering a highly satisfied customer experience through engagement, maintaining store organization, and abiding by operational and loss prevention standards.
As a team member, the individual will embody the company’s customer experience principles, upholding high standards for merchandise presentation, store cleanliness, and safety. The job also demands flexibility to be cross-trained in multiple store areas to meet the business's dynamic needs. The role requires a positive attitude, effective communication, attention to detail, and the capability to respond swiftly to store changes or unexpected situations. Furthermore, teamwork and respect within the store culture are vital, as is compliance with all applicable labor laws and internal policies.
The position offers numerous opportunities for growth and skills development, supported by TJX’s culture of open communication and feedback. Additionally, employees benefit from comprehensive programs aimed at promoting a healthy work-life balance through wellness initiatives and financial benefits. This opportunity is ideal for individuals passionate about retail customer service, enthusiastic about contributing to a positive store environment, and seeking a productive and supportive workplace.
HomeGoods, a part of the TJX Companies family, specializes in home décor, furniture, and accessories offering customers unique and high-quality products at great value. The retail environment is designed to be vibrant and inviting, where teamwork and customer satisfaction are top priorities. This retail setting is fast-paced and ever-changing, requiring team members to be adaptable and dedicated to creating a welcoming shopping experience.
The position available at the HomeGoods store located at 351 South College Road, Wilmington, NC, is an hourly retail role with a starting pay range between $12.75 and $13.25. The actual pay depends on various factors such as relevant skills, experience, and qualifications. This role is essential to the store's success, focusing on delivering a highly satisfied customer experience through engagement, maintaining store organization, and abiding by operational and loss prevention standards.
As a team member, the individual will embody the company’s customer experience principles, upholding high standards for merchandise presentation, store cleanliness, and safety. The job also demands flexibility to be cross-trained in multiple store areas to meet the business's dynamic needs. The role requires a positive attitude, effective communication, attention to detail, and the capability to respond swiftly to store changes or unexpected situations. Furthermore, teamwork and respect within the store culture are vital, as is compliance with all applicable labor laws and internal policies.
The position offers numerous opportunities for growth and skills development, supported by TJX’s culture of open communication and feedback. Additionally, employees benefit from comprehensive programs aimed at promoting a healthy work-life balance through wellness initiatives and financial benefits. This opportunity is ideal for individuals passionate about retail customer service, enthusiastic about contributing to a positive store environment, and seeking a productive and supportive workplace.
Job Requirements
- Possesses excellent customer service skills
- able to work a flexible schedule to support business needs
- possesses strong communication and organizational skills with attention to detail
- capable of multi-tasking
- able to respond appropriately to changes in direction or unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Qualifications
- Possesses excellent customer service skills
- able to work a flexible schedule to support business needs
- possesses strong communication and organizational skills with attention to detail
- capable of multi-tasking
- able to respond appropriately to changes in direction or unexpected situations
- capable of lifting heavy objects with or without reasonable accommodation
- works effectively with peers and supervisors
- retail customer experience preferred
Job Duties
- Role models established customer experience practices with internal and external customers
- supports and embodies a positive store culture through honesty, integrity, and respect
- accurately rings customer purchases and returns and counts change back to customer according to established operating procedures
- promotes credit and loyalty programs
- maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
- accurately processes and prepares merchandise for the sales floor following company procedures and standards
- initiates and participates in store recovery as needed throughout the day
Job Criteria
Experience
No experience required
Job Location
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