Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Benefits

fully employer paid medical plan option
Additional medical plans
Fully employer paid life insurance
Additional life insurance plans
Medical assistance insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

G and M is a reputable company operating within the retail sector, dedicated to providing quality products and exceptional service to its customers. The company prides itself on maintaining clean, safe, and friendly store environments, adhering to corporate standards and local regulations. G and M's retail stores offer a variety of products and services, including food items, beverages, convenience goods, and more. Their commitment to customer satisfaction and employee safety creates an inviting atmosphere that fosters repeat business and community goodwill. With a focus on teamwork, operational excellence, and customer service, G and M continues to grow as a trusted name in retail, providing stable employment opportunities with full-time positions available on an hourly compensation basis.

The Retail Associate position at G and M is a full-time, hourly role that reports directly to the Store Manager. This role is designed for individuals who are enthusiastic about delivering outstanding customer service while multitasking effectively in a dynamic retail environment. A Retail Associate is responsible for performing a variety of tasks aimed at ensuring the store operates smoothly and meets corporate expectations. This includes operating the point of sale systems accurately, handling transactions involving cash, credit, and other payment forms, and managing vendor deliveries and merchandise stocking. Additionally, the associate ensures that health and safety protocols are followed, the store is clean and well-maintained, and products are rotated and inspected for freshness.

The role requires an individual who thrives in a team setting and can contribute to a positive store atmosphere by participating in sales promotions, suggestive selling, and customer relations building. Responsibilities also extend to preparing certain food items, brewing coffee, and maintaining food service areas according to company procedures. Retail Associates must adhere to all city, county, state, and federal regulations concerning store operations, including age verification for restricted products like alcohol, tobacco, and lottery tickets. This position demands flexibility in work hours, as associates may be required to cover all shifts and work at different store locations within the district when necessary. Overall, this role is pivotal in driving sales, enhancing customer experiences, and ensuring that G and M continues to uphold its standards of excellence in retail service.

Job Requirements

  • A high school diploma or GED equivalent
  • excellent computer skills and competency in PDI Enterprise POS
  • excellent customer service skills
  • excellent interpersonal skills
  • ability to learn simple tasks quickly and work with little or no supervision
  • basic math skills
  • food handlers permit if required
  • ability to communicate verbally and in writing in English
  • open availability to work all shifts at home store and other stores within district
  • ability to stand and/or walk for entire shift
  • ability to lift and/or carry up to 50 pounds from ground to waist level
  • ability to bend at waist with some twisting during workday
  • ability to work with arms bent all day
  • ability to stoop, kneel, and/or crouch while working
  • ability to push and pull with arms up to a force of 20 pounds utilizing a hand truck
  • ability to grasp, reach and manipulate objects with hands throughout workday.

Job Qualifications

  • A high school diploma or GED equivalent
  • excellent computer skills and competency in PDI Enterprise POS
  • excellent customer service skills
  • excellent interpersonal skills
  • ability to learn simple tasks quickly and work with little or no supervision
  • basic math skills
  • food handlers permit if required
  • ability to communicate verbally and in writing in English
  • open availability to work all shifts at home store and other stores within district
  • knowledge of local and federal laws related to retail operations
  • ability to follow safety and emergency protocols
  • physical ability to perform retail duties including lifting and standing
  • ability to work effectively as part of a team
  • commitment to maintaining store cleanliness and product quality.

Job Duties

  • Take measures to preserve the safety of employees and others in the work location
  • operate POS including cash register and fuel console precisely and accurately manage money and payments
  • enter all transactions, accept payments and account for all funds
  • perform service transactions according to company policy including credit card, coupon redemption, vendor check-in, alcohol, tobacco, lottery, and fast-food sales
  • check identification for restricted products
  • participate in sales promotions and campaigns
  • practice suggestive selling and build customer relations
  • review and adhere to all local and federal laws affecting store operations
  • maintain neat personal appearance and wear company uniform
  • prepare hot food items and maintain condiment bar
  • keep store clean and equipment sanitized
  • sweep and mop floors
  • clean fuel delivery area and maintain restrooms
  • perform regular cleaning of counters, equipment and trash
  • stock shelves and conduct product freshness inspections
  • follow company safety and emergency procedures
  • act as backup cashier and conduct sales transactions during Barista shifts
  • brew coffee every 2 hours and maintain fresh food availability
  • clean and restock food service machines during night shifts
  • prepare for morning rush by ensuring fresh coffee and stocked machines.

Job Criteria

Experience

No experience required


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