Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.00
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Benefits

fully employer paid medical plan option
Medical assistance insurance
Fully employer paid life insurance
Dental Insurance
Vision Insurance
401(k)

Job Description

G&M is a well-established retail company recognized for maintaining high standards of customer service, safety, and cleanliness across its stores. The company operates in the retail sector, providing customers with a broad range of products including fuel, fast food, tobacco, alcohol, lottery tickets, and everyday merchandise. G&M focuses on creating a friendly and secure shopping environment for both customers and employees. The company strongly emphasizes teamwork, attention to detail, and operational excellence, all supported by corporate standards and clear guidance from store management. Employees are encouraged to uphold these values, ensuring the store environment remains safe, clean, and inviting at all times.

The position offered is a full-time Retail Associate role reporting directly to the Store Manager. This hourly paid role is designed for individuals who are capable of delivering exceptional customer service, managing multiple responsibilities, and working effectively as part of a team. The Retail Associate is essential in supporting all aspects of store operations, including handling sales transactions accurately, maintaining merchandising standards, preparing food items, ensuring the cleanliness of the store interior and exterior, and adhering to safety protocols. This role is fundamental in enhancing customer experience through prompt service, suggestive selling, and active participation in sales promotions and store campaigns.

Retail Associates at G&M are expected to be proficient in operating POS systems including cash registers and fuel consoles, manage monetary transactions with precision, and comply fully with company policies related to sales of regulated products such as alcohol and tobacco. The role also includes food preparation duties for fast-food items and beverage services like coffee brewing. Maintaining store appearance by regularly cleaning the sales floor, restroom areas, and outside fuel delivery areas is also a key responsibility, ensuring the store is welcoming and meets hygiene standards. The position demands adherence to all city, county, state, and federal regulations impacting retail operations and requires employees to uphold company policies concerning safety, emergency protocols, and robbery prevention.

Individuals in this position must be flexible with their work schedule and prepared to work various shifts including nights as required. Physical demands include the ability to stand or walk throughout the shift, carry and lift merchandise weighing up to 50 pounds, and perform various physical movements such as bending, stooping, kneeling, and pushing or pulling with moderate force. The role requires good interpersonal and communication skills, basic math skills for cash handling, competency in POS systems, and a keen ability to learn and execute tasks with minimal supervision.

Overall, the Retail Associate at G&M is a multifaceted role that combines customer service, sales, food preparation, merchandising, and operational duties, all essential to the smooth daily functioning of the store. This position offers opportunity for growth and development within the company for individuals who demonstrate reliability, teamwork, and dedication to upholding company standards.

Job Requirements

  • High school diploma or GED equivalent
  • basic math skills
  • food handlers permit if required by store or county
  • able to communicate verbally and in writing in English
  • open availability to work all shifts as needed
  • ability to stand and walk for entire shift
  • ability to lift and carry up to 50 pounds
  • ability to bend, stoop, kneel and crouch
  • ability to push and pull with arm force up to 20 pounds
  • ability to grasp, reach and manipulate objects requiring hand-eye coordination

Job Qualifications

  • A high school diploma or GED equivalent
  • excellent computer skills with competency in PDI Enterprise POS (evaluation required)
  • excellent customer service skills
  • excellent interpersonal skills
  • ability to learn simple tasks quickly and work with little or no supervision
  • basic math skills
  • food handlers permit if required by store or county
  • ability to communicate verbally and in writing in English
  • open availability to work all shifts at home store and other district stores as needed

Job Duties

  • Take measures to preserve the safety of employees and others in the work location
  • operate POS including cash register and fuel console precisely managing money and payments
  • enter all transactions accurately and quickly
  • perform service transactions such as credit card processing, coupon redemption, vendor check-in, alcohol, tobacco, lottery and fast-food sales in accordance with policy
  • check identification for restricted products
  • participate in sales promotions and campaigns
  • practice suggestive selling and build customer relations
  • adhere to legal and company policies affecting store operations
  • maintain neat personal appearance with uniform and name tag
  • prepare hot food items and brew fresh coffee
  • maintain condiment bar and monitor food availability
  • ensure the store is clean, free of litter and spills, and all equipment is sanitized and functioning
  • sweep and mop floors
  • clean fuel delivery area and pumps
  • restock restrooms and supplies
  • clean counters, equipment, trash areas and perform assigned duties using safety equipment
  • front face cooler and dust merchandise
  • organize backroom supplies
  • receive and stock product deliveries
  • restock merchandise to prevent sparse shelves
  • conduct daily inspections of perishable products
  • follow safety and emergency procedures
  • act as cashier backup during Barista shifts
  • deep clean restrooms during night shifts
  • prepare for morning rush with fresh coffee and restocked machines

Job Criteria

Experience

No experience required


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