Job Overview
Employment Type
Part-time
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
flexible schedule
Job Description
Goodwill-West Texas is a nonprofit organization dedicated to enhancing the quality of life through the power of work by providing job training, employment placement services, and community-based programs. With a strong commitment to serving the local community, Goodwill-West Texas operates retail stores that not only offer valuable goods at affordable prices but also play a critical role in supporting their mission of helping individuals achieve independence and self-sufficiency. The stores adhere to high standards in customer service, merchandise presentation, and operational efficiency to deliver an outstanding shopping experience while promoting the values of empathy and community support.
The Retail Sales Associate at Goodwill-West Texas is a key position focused on delivering exceptional customer service, generating sales, maintaining a clean and organized sales floor, and ensuring accurate cash register operations. This role demands a proactive and customer-oriented individual who can engage shoppers, manage transactions with precision, and uphold the company’s standards of loss prevention and security. By welcoming each customer warmly, assisting with merchandise, and supporting store operations, the Retail Sales Associate directly contributes to the success of the store and the broader mission of Goodwill-West Texas. The position requires the ability to work varied hours, including standing and walking for extended periods, and performing physical tasks such as lifting and merchandise arrangement.
In addition to transaction management, the Retail Sales Associate plays an integral role in visual merchandising, helping to maintain attractive product displays and accurate pricing through signage. The individual must understand and promote Goodwill’s mission programs, including encouraging donations and supporting the "round up" scripting designed to fund community initiatives. This position also involves receiving and processing donations, monitoring stock levels, and assisting in inventory replenishment to ensure a steady flow of merchandise that meets customer needs.
The ideal candidate is someone with retail experience who can operate cash registers efficiently, has basic mathematical skills, and communicates effectively with both customers and coworkers. The role offers an opportunity to work within an organization that values community impact and encourages personal growth and teamwork. Goodwill-West Texas emphasizes a positive work environment where each team member’s contribution supports a greater cause, making the Retail Sales Associate position rewarding for those passionate about retail and community service.
The Retail Sales Associate at Goodwill-West Texas is a key position focused on delivering exceptional customer service, generating sales, maintaining a clean and organized sales floor, and ensuring accurate cash register operations. This role demands a proactive and customer-oriented individual who can engage shoppers, manage transactions with precision, and uphold the company’s standards of loss prevention and security. By welcoming each customer warmly, assisting with merchandise, and supporting store operations, the Retail Sales Associate directly contributes to the success of the store and the broader mission of Goodwill-West Texas. The position requires the ability to work varied hours, including standing and walking for extended periods, and performing physical tasks such as lifting and merchandise arrangement.
In addition to transaction management, the Retail Sales Associate plays an integral role in visual merchandising, helping to maintain attractive product displays and accurate pricing through signage. The individual must understand and promote Goodwill’s mission programs, including encouraging donations and supporting the "round up" scripting designed to fund community initiatives. This position also involves receiving and processing donations, monitoring stock levels, and assisting in inventory replenishment to ensure a steady flow of merchandise that meets customer needs.
The ideal candidate is someone with retail experience who can operate cash registers efficiently, has basic mathematical skills, and communicates effectively with both customers and coworkers. The role offers an opportunity to work within an organization that values community impact and encourages personal growth and teamwork. Goodwill-West Texas emphasizes a positive work environment where each team member’s contribution supports a greater cause, making the Retail Sales Associate position rewarding for those passionate about retail and community service.
Job Requirements
- Retail sales experience preferred
- Must be able to read and write
Job Qualifications
- Retail sales experience preferred
- Ability to accurately operate and balance cash register
- Basic mathematic skills required
- Ability to communicate appropriately with coworkers and customers
- Ability to operate all equipment necessary to perform their duties such as POS and scanner
- Must be able to safely handle, lift and carry items
- Ability to stand and walk for long periods
- Ability to stoop and bend
- Willing to perform tasks necessary to ensure continuous store operations
- Ability to work varied hours and days as business dictates
Job Duties
- Ensure that each customer receives outstanding customer service by promoting a customer friendly environment
- Greet, acknowledge and express genuine concern for customers and their needs
- Accurately and efficiently complete all sales transactions including discounts, tax exemptions, voids, cash donations
- Understand Goodwill Mission programs and follow the round up scripting to support the Mission
- Maintain security protocol regarding passwords and money handling
- Accurately balance cash drawer, complete daily sales and deposit documentation
- Maintain knowledge of products, placement and pricing
- Assist in floor moves, merchandising, display maintenance and store housekeeping
- Assist in receiving and monitoring stock and processing and replenishing merchandise as necessary
- Adhere to all company policies, procedures and practices including signage, pricing and loss prevention
- Must be able to perform all aspects of donation process, including receiving donations
- Communicate appropriately and positively with co-workers and others
- Perform other duties and responsibilities as assigned by supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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