Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,000.00 - $58,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
401k with employer match
Life insurance
Paid Time Off
Reduced workday hours
meals
Holiday gifts
Employee Discounts
Paid holidays
Job Description
Chukchansi Gold Resort & Casino, voted the Valley's No. 1 best local employer, stands as California's premier integrated resort. This esteemed establishment combines lively gaming, world-class entertainment, and luxurious accommodations to welcome thousands of guests each year. Known not only for its vibrant atmosphere but also for its commitment to the well-being and satisfaction of its employees, Chukchansi Gold offers a unique workplace experience where team members are valued and supported comprehensively. The resort's reputation in the hospitality and gaming industry underscores its dedication to maintaining high standards in service delivery and operational excellence, making it a sought-after employer in the region.
Joining Chukchansi Gold means becoming part of a winning team that enjoys competitive wages and an exceptional benefits package valued between $43,000 and $58,000 annually. This includes medical, vision, life insurance, 401K with employer match and immediate vesting, paid time off, reduced workday hours, meals, and access to a variety of exclusive discounts such as memberships to Costco, and tickets to popular attractions like Six Flags and the Monterey Bay Aquarium. Employees also benefit from holiday gifts, raffles, and free or discounted meals in the Team Dining Room, enhancing the overall working experience.
The role available at Chukchansi Gold is critical in sustaining the resort's high standards of guest service. As a team member responsible for handling guest check money transactions, the position demands promptness, courtesy, and adherence to stringent company policies. Effective interaction with guests and fellow team members is paramount, as is the ability to provide excellent customer service consistently. The job entails receiving payments from food and beverage guests, making change, issuing receipts, and resolving any guest complaints or concerns with professionalism and tact.
This position not only requires operational excellence but also a commitment to health, safety, and sanitation standards. The employee will collaborate with food servers, bus persons, cooks, and supervisors to ensure smooth and efficient service delivery. Understanding and compliance with all applicable federal, state, and local laws and ordinances, including maintaining relevant food safety certifications, are mandatory. Regular attendance and a willingness to perform reasonable requests from management demonstrate the team spirit essential to this role.
Chukchansi Gold seeks individuals who can manifest the highest degree of professionalism, from their appearance and attendance to reliability, teamwork, ethics, and integrity. Communication skills, both positive and professional, are crucial to fostering a respectful and productive environment. The ability to maintain an organized workspace, demonstrate excellent time management, and show a genuine desire to succeed and support colleagues will contribute significantly to the individual's success and the overall operations of the resort.
Through this opportunity, team members at Chukchansi Gold not only engage in rewarding daily responsibilities but also become integral contributors to the resort's ongoing success. They are encouraged to provide operational feedback, participate actively in team dynamics, and embody the resort's commitment to exceptional guest services and business excellence. This role offers the perfect blend of dynamic work environment, professional growth, and comprehensive employee benefits, making it an ideal career path for those motivated to excel in the hospitality industry.
Joining Chukchansi Gold means becoming part of a winning team that enjoys competitive wages and an exceptional benefits package valued between $43,000 and $58,000 annually. This includes medical, vision, life insurance, 401K with employer match and immediate vesting, paid time off, reduced workday hours, meals, and access to a variety of exclusive discounts such as memberships to Costco, and tickets to popular attractions like Six Flags and the Monterey Bay Aquarium. Employees also benefit from holiday gifts, raffles, and free or discounted meals in the Team Dining Room, enhancing the overall working experience.
The role available at Chukchansi Gold is critical in sustaining the resort's high standards of guest service. As a team member responsible for handling guest check money transactions, the position demands promptness, courtesy, and adherence to stringent company policies. Effective interaction with guests and fellow team members is paramount, as is the ability to provide excellent customer service consistently. The job entails receiving payments from food and beverage guests, making change, issuing receipts, and resolving any guest complaints or concerns with professionalism and tact.
This position not only requires operational excellence but also a commitment to health, safety, and sanitation standards. The employee will collaborate with food servers, bus persons, cooks, and supervisors to ensure smooth and efficient service delivery. Understanding and compliance with all applicable federal, state, and local laws and ordinances, including maintaining relevant food safety certifications, are mandatory. Regular attendance and a willingness to perform reasonable requests from management demonstrate the team spirit essential to this role.
Chukchansi Gold seeks individuals who can manifest the highest degree of professionalism, from their appearance and attendance to reliability, teamwork, ethics, and integrity. Communication skills, both positive and professional, are crucial to fostering a respectful and productive environment. The ability to maintain an organized workspace, demonstrate excellent time management, and show a genuine desire to succeed and support colleagues will contribute significantly to the individual's success and the overall operations of the resort.
Through this opportunity, team members at Chukchansi Gold not only engage in rewarding daily responsibilities but also become integral contributors to the resort's ongoing success. They are encouraged to provide operational feedback, participate actively in team dynamics, and embody the resort's commitment to exceptional guest services and business excellence. This role offers the perfect blend of dynamic work environment, professional growth, and comprehensive employee benefits, making it an ideal career path for those motivated to excel in the hospitality industry.
Job Requirements
- High school diploma or GED required
- previous cashier experience preferred
- strong interpersonal skills
- strong communication skills
- ability to read and comprehend instructions
- ability to perform basic math calculations
- ability to apply common sense and follow instructions
- physical ability to stand, walk, reach, lift up to 25 pounds
- tolerance for moderate to loud noise and smoke-filled environment
- willingness to maintain food safety certification
- consistent and regular attendance
Job Qualifications
- High school diploma or GED required
- previous cashier experience preferred
- strong interpersonal and communication skills
- ability to read and comprehend simple instructions, short correspondence and memos
- ability to present information effectively in one-on-one and small group situations
- ability to calculate discounts and perform basic math operations
- ability to apply common sense to carry out detailed but uninvolved instructions
- ability to deal with standardized problems involving a few variables
Job Duties
- Interact effectively with the public and team members
- perform excellent customer service at all times
- receive payment from food and beverage guests, make change and issue receipts promptly and courteously
- adhere to established cash control policies and procedures
- answer guest questions and direct concerns to appropriate management
- advise guests of waiting times and recommend beverage outlets
- handle guest complaints quickly and courteously
- assist in maintaining standards of health, safety, and sanitation
- participate as a team member with food servers, bus persons, cooks, supervisors and other team members to ensure efficient operation
- maintain compliance with all health, safety, sanitation regulations and laws
- maintain food safety certification
- maintain consistent and regular attendance
- perform any reasonable request made by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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