Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $15.00 - $15.50
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Employee training programs

Job Description

Green Mountain Ace Hardware, Golden Ace Hardware, and Summit County Ace Hardware are prominent hardware retail stores known for providing quality products and exceptional customer service in their respective communities. As part of the broader Ace Hardware cooperative, these stores share a commitment to community engagement, expert advice, and offering a wide variety of home improvement products, tools, and services to customers. Established in locations that prioritize both residential and commercial clients, these hardware stores strive to deliver personalized shopping experiences, ensuring that customers find the right products to meet their needs.

The Cashier role within Green Mountain Ace Hardware, Golden Ace Hardware, and Summit County Ace Hardware is a vital position that supports the overall customer experience by managing the register transactions efficiently and professionally. This role involves handling sales and returns swiftly while maintaining a welcoming atmosphere for all customers. Beyond simple transaction processing, the cashier acts as a representative face of the stores, greeting customers warmly, assisting with store inquiries, and maintaining the tidiness and organization of the front end. The position also demands a mix of customer service skills, attention to detail, product knowledge, and operational responsibilities.

As a Cashier, you will be expected to project positivity and friendliness, greet each customer personally, and provide prompt, courteous service throughout their visit. This interaction is crucial in fostering customer loyalty and repeat visits. Efficiently managing checkout lines and handling multiple tasks such as answering phone calls and pages are essential duties that require focus and composure during busy periods. Additionally, the cashier role extends to aiding in store upkeep—stocking and marking merchandise, assisting with store layout guidance, and ensuring promotional materials are up to date at the checkout area.

You will also manage the financial accuracy of each transaction by strictly following cash register procedures and balancing the register drawer at the close of shifts. Implementation of any store-wide promotions or procedural updates communicated by the Store Support Center is another key responsibility. Participation in store or cashier meetings ensures you stay informed about the latest store practices and product offerings, enabling continuous improvement of service quality.

Maintaining a clean, organized, and attractive front-end environment is another important aspect of this role. This includes cleaning checkout counters, dusting, facing impulse merchandise, stocking shopping carts with fresh advertisements, and assisting in seasonal decorations to enhance store ambiance and encourage sales. When necessary, notifying management about merchandise returns and organizing cart pickups ensures the smooth operation of the front end.

This cashier position is ideal for individuals with previous cashier or customer service experience who are looking to grow within a well-established retail environment. Candidates must be able to stand and walk for extended periods, lift up to 50 pounds, and climb as needed. With a high school diploma or GED equivalent, this role provides an excellent entry point into retail or home improvement sectors, offering valuable experience in customer interaction, retail operations, and teamwork. Join Green Mountain Ace Hardware, Golden Ace Hardware, or Summit County Ace Hardware to be part of a dedicated team that values service, quality, and community engagement.

Job Requirements

  • High school diploma or GED equivalent
  • Cashier experience preferred
  • Customer service experience preferred
  • Ability to stand and walk for extended periods
  • Ability to lift up to 50 pounds
  • Ability to climb
  • Availability to work flexible hours
  • Strong interpersonal skills

Job Qualifications

  • High school diploma or GED equivalent
  • Previous cashier experience preferred
  • Previous customer service experience preferred
  • Ability to multitask efficiently
  • Strong communication skills
  • Basic math skills
  • Ability to work in a fast-paced environment
  • Reliable and punctual

Job Duties

  • Project a positive representation
  • Greet customers entering and throughout the store
  • Thank customers by name, when possible, when they are leaving the store
  • Project a friendly, outgoing demeanor
  • Work well with customers as well as associates
  • Clear customer checkout lines quickly and efficiently
  • Answer and monitor all calls and pages promptly, courteously and effectively
  • Communicate any problem or issue that requires management assistance
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location
  • Assist in pricing, stocking, marking and bagging of merchandise
  • Follow all cash register transaction procedures
  • Responsible for balancing of register drawer
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers
  • Participate in store and Cashier meetings
  • Keep the front end, including checkout areas and entrance doors neat and clean at all times
  • Face and dust front end
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change
  • Ensure fresh ads are stocked in shopping carts at all times
  • Ensure forms and supplies are stocked at all times
  • Assist with decorating the front end according to the Store Support Center program
  • Call for cart pickups when necessary
  • Inform management when merchandise returns need to be put away
  • Perform all other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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