Job Overview

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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities

Job Description

Contractors' Warehouse is a leading retail establishment specializing in hardware, tools, and building supplies. Known for catering to both professional contractors and DIY enthusiasts, the company prides itself on delivering quality products with exceptional customer service. With a network of stores that focus on providing comprehensive project solutions, Contractors' Warehouse stands out in the retail hardware industry by prioritizing customer satisfaction and operational excellence. The work environment is dynamic and customer-focused, requiring employees who are both knowledgeable and proactive. Employment is typically full-time or part-time, with competitive pay standards reflective of the market and job responsibilities.

The position of Warehouse Cashier at Contractors' Warehouse is central to the customer experience, requiring individuals who can perform fast, friendly, accurate, and safe service during checkout and returns. Cashiers are also responsible for monitoring the Self-Checkout area, proactively offering product knowledge to customers, and identifying opportunities to enhance sales. This role demands adherence to company policies and procedures to minimize loss through shrinkage. More senior staff, such as the Head Cashier, assume leadership duties including positioning and supporting cashiers, facilitating price checks and approvals on transactions, and providing initial escalations for customer issues. Additionally, Head Cashiers engage in coaching and training new and existing front-end associates, fostering a team-oriented environment aiming for operational efficiency and customer satisfaction. This position is well suited for individuals seeking career growth in retail with an emphasis on customer service and team leadership. Preferred candidates for Head Cashier possess at least one year of cashier experience, demonstrating competence in both cashier responsibilities and supervisory roles. This role provides an excellent opportunity for those looking to develop skills in retail management, customer interaction, and team development while contributing to a reputable company.

Job Requirements

  • minimum high school diploma or equivalent
  • 1+ years of cashier experience for Head Cashier
  • ability to handle cash transactions accurately
  • good physical stamina for standing during shifts
  • reliable and punctual
  • ability to work flexible hours including weekends and holidays

Job Qualifications

  • minimum high school diploma or equivalent
  • preferred 1+ years cashier experience for Head Cashier position
  • strong customer service skills
  • ability to operate point of sale systems
  • effective communication and interpersonal skills
  • basic math skills
  • leadership experience for supervisory roles

Job Duties

  • process checkout transactions accurately and efficiently
  • manage customer returns and exchanges
  • monitor and maintain self-checkout areas
  • provide product and project knowledge to customers
  • identify and act on selling opportunities
  • minimize shrink by following all policies and procedures
  • position and support cashiers as a Head Cashier
  • expedite price checks and approve point of sale transactions
  • provide first-level escalation for customer issues
  • assist in training and coaching front end associates

Job Criteria

Experience

Mid Level (3-7 years)


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