Job Overview

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Benefits

Health Insurance
Paid Time Off
employee discount
flexible schedule
Retirement Plan

Job Description

Dunkin is a renowned global brand known for its commitment to delivering high-quality coffee and delicious baked goods. With thousands of locations worldwide, Dunkin offers a vibrant and fast-paced work environment where customer satisfaction is the top priority. At the Dunkin location at 2506 Blackmon Dr, Decatur, GA, the establishment prides itself on providing a welcoming atmosphere where guests can enjoy their favorite beverages and snacks served promptly with a smile. The team here works collaboratively to maintain a clean, efficient, and friendly setting that enhances the overall customer experience.

The role of a Customer Service Cashier at this Dunkin branch is essential in upholding the brand's reputation for exceptional service. As a Customer Service person, you will be responsible for establishing warm and sincere contact with every guest, ensuring that their visit is pleasant and memorable. Your daily tasks will include setting up the drive-thru, lobby, and front-line areas, efficiently taking and filling orders, and maintaining cleanliness and stock levels in your designated workspace.

This position requires a dynamic individual who can balance efficiency with genuine customer interaction. You need to maintain a warm and sincere demeanor while performing your tasks quickly and accurately. A significant part of the job is being attentive to guests, especially those waiting to be served, providing them with helpful guidance or reassurance about the Dunkin experience. This role is ideal for someone who enjoys engaging with customers and thrives in a high-energy environment where no two days are the same.

Working as a Customer Service Cashier at Dunkin not only immerses you in a lively workplace but also offers opportunities for personal growth and skill development. You will enhance your communication skills, learn advanced cash handling procedures, and develop a strong customer service mindset. The collaborative team environment supports your success by fostering dependability and trustworthiness as core attributes. Overall, this role at Dunkin is perfect for individuals seeking a rewarding position in the food service industry that values a positive attitude and excellent guest relations.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service preferred
  • Ability to work in a fast-paced environment
  • Strong communication skills
  • Basic math skills for cash handling
  • Ability to stand for extended periods
  • Willingness to work flexible hours including weekends and holidays

Job Qualifications

  • A smiling face and an upbeat attitude
  • To be sociable and outgoing
  • Possess good customer service and cash handling skills
  • To be dependable and trustworthy

Job Duties

  • Establish warm and sincere contact with every guest
  • Set up the drive-thru, lobby, and front line areas
  • Take and fill orders efficiently
  • Keep your area clean and stocked
  • Provide explanations or assurance to new guests about how to enjoy their dining experience
  • Be quick and efficient while performing required tasks
  • Maintain awareness of guests waiting to be served

Job Criteria

Experience

Entry Level (1-2 years)


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